Tiny SEO Speed Image Optimizer

Fantastic customer service through Chat. Appears simple to install, but after reflection I decided that for now my website is working really well, and so I did not fully install. But I was terribly impressed by the customer support.

Great customer service and easy to use.

super

I am new to SEO, especially for Shopify, but I learn fast.

This seems to be a great app based on my quick test, but I am primarily writing this review for the FANTASTIC customer service I received from them this morning.

Eli was at first, extremely helpful and patient with me about some sort of glitch that my system or Shopify site was having. She gave me instructions on how to get TinySEO installed and authorized properly and (after the many attempts I had made) got it all sorted out in a jiffy!

Then she offered to assist me with an issue completely unrelated to TinySEO or mere customer service, I gave her collaborator access, and she went into my account and fixed the other issue in minutes, without me even being aware of the issue, thus entirely of her own volition! We then proceeded to have a very illuminating conversation.

Like no customer care interaction I have ever had before!

If this is what to expect from them in the customer service department then we can have great expectations from their app development!

Commendable!

I'm now going to actually dive deep into testing the app and properly evaluating it.

I'll be back for a second review - it permitted - later.

Great app, great support as well!

Installed the app on fri 3 nov 2023, told to wait at least 7 days before we see improvements in website speeds, so being hopeful. I will post updates as we move forward.

Only just started to use the app and what an incredible experience so far! This has saved me so much time! I look forward to seeing its full range of features in use! I had a query and Julia was very helpful and even contacted me outside of their usual hours to assist with my issue.

Very good application, quality customer service!

I am absolutely delighted to share my experience with the Tiny:SEO Image Optimizer & Speed app. In a nutshell, it's been a game-changer for my online store, and I wholeheartedly give it a 5/5 star rating.

amazing team and great ppl