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This app is riddled with bugs, and the submenu controls aren’t just half-baked — they’re a complete nightmare to configure and maintain.
Support is even worse. Their “live chat” is basically dead. On the rare occasion someone shows up, you’ll get a generic “please wait” message and then they vanish for hours. The chat tool inside the admin is so buggy it’s sometimes unusable — you can’t even type properly. I literally demonstrated the issue to them, they were shocked by how broken the experience was, and months later nothing has changed.
Overall: unstable product, painful setup, and support that feels nonexistent. Avoid unless you enjoy wasting time.
Best mega menu app I've tried so far, has so many options to customise and allows the exact number of mega menus I needed to set up on my website, just from their basic plan. Also the fastest and most helpful support team when I got stuck. Can't recommend enough.
Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.
Cheers!
What a great app and great service. It helps me keep my categories very organized for my customers. Love the product. Thank you.
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
This app has made a huge difference in presenting a polished and professional navigational menu for customers to make their way through our site. The opportunity to have visual images and styled links provides textural interest and opportunities to highlight specific products that might otherwise be lost. The customer service from the app team is excellent! They are super helpful and responsive. I highly recommend this app.
Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.
Cheers!
I have used Qikify Mega Menu now for almost 4 years. I have upgraded my site as my business grows and the customer support team has been A++ with helping me edit and tweak my mega menu. Highly recommended!
Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.
Cheers!
Love the app. The customisations available. The app is great for non technical people.
I had an issue recently with font implementation and i was trying to navigate some implementations that a previous developer had done on the theme i was working on
Ginny from Qikify really helped me a lot. Not only that, they guided and educated me at the same time what to do better next time
we already use this app for 5 other stores. Highly recommended.
Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.
Cheers!
As a complete beginner to website building, I wanted to design a beautiful super menu. This software has many free templates, which met most of my needs. I encountered a small problem when embedding it, but the technical staff responded very quickly and resolved my issue promptly. It was a great experience! I highly recommend it.
Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.
Cheers!
Bonne appli qui permet de réaliser des menus assez personnalisables dès la version gratuite, le premier plan payant offre des fonctions supplémentaires déjà très agréables comme l'animation de l'ouverture des menus, pour un coût assez faible. Et mention spéciale à l'assistance, hyper disponible, réactive et efficace, ce qui est un réel atout pour cette appli. Merci Miley !
Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.
Cheers!
Supernöjd. Snygg meny som man kan få precis som man vill ha den.
Supporten är snabb och skicklig
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
Just started using this app a few days ago. I love it so far! Very user-friendly, compatible with my Shopify Fabric theme and lots of options with the free version. Customer service has been very prompt even over the holidays! Very grateful to have found this app.
Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.
Cheers!