Reviews (18)

Overall rating
3
Counts per rating level
  • 78% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 22% of ratings are 1 stars
April 16, 2026

We have been using this app since March 2024, and unfortunately, our experience has not been good. The app frequently crashes and does not function properly. Many of our customers have reported issues, especially being unable to crop images.

Because of these problems, we’ve received numerous complaints about the products connected to this app. Overall, it has caused frustration for both us and our customers.

We do not recommend this app. it's not worth the time or money.

Walloro High End Wallcoverings & More
United States
About 2 years using the app
May 28, 2024

Highly recommend this app.
We use it to offer custom size cut size door mat. Need to calculate width X length. You can set minimum length and max length. Shows in mm unit. Also, their staff Dillibabu is very helpful to do a custom formula setting. As we need to use the larger number to multi-times base price, whatever the larger number is given by width or length.
Very good.

Double Bay Hardware
Australia
5 months using the app
MS Web Designer replied July 1, 2025

Thank you so much for the great feedback! 😊
Glad the app fits your custom size needs perfectly—and we’ll pass on your kind words to Dillibabu! 🙌

May 27, 2026

Leider völlig unbrauchbar für Tapeten. Unprofessionelle Optik, kaum individualisierungsoptionen und ich hab keine ahnung wie jemand jemals mit dieser app arbeiten kann. Man muss direkt einen Plan für mindesten 30$ kaufen um sie überhaupt ausprobieren zu können. Halte das für Scam!

Unik Nordic
Germany
36 minutes using the app
February 23, 2024

The best support team! This is a brilliant, we had a small issue and the dev team logged in within 2 mins and fixed the issues, and then they went above and beyond to help modify the app to suit our website.

Themed.co.uk
United Kingdom
4 months using the app
MS Web Designer replied July 1, 2025

Thank you for the amazing review! 🙌
We're thrilled our support team could jump in quickly and tailor the app to your needs. Always here to help! 😊

December 13, 2023

This app is very good. It is convenient for us to customize our own products for customers. And businesses solve problems very quickly!

Filmbase Store
China
About 2 hours using the app
MS Web Designer replied February 18, 2026

That's exactly what we built it for! 🙌 Custom products made easy + fast problem solving — happy it's all clicking for your business. Thank you for the kind words, means a lot! 🚀

August 12, 2022

The app has been working well for our site. The team have been super helpful with customisation and ensuring the app works for our needs. Support response time is always quick.

eurowalls™ | Wallpaper & Wall Murals | Australia & New Zealand
Australia
7 months using the app
MS Web Designer replied November 10, 2022

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

June 10, 2022

We used this app as our product requires customers to enter a measurement in order to receive a custom price. The customer service team was great and helped us set up the app to collect the information we needed. Their response time was quick too, so no waiting around.

Window Kanopy
United Kingdom
About 1 hour using the app
MS Web Designer replied November 10, 2022

Thank you for your kind words! We are glad you are happy with our App services and it has been helpful for your business. We strive to provide the best possible experience so you can be successful.

March 22, 2023

This app broke our store :( Please Please BACKUP YOUR THEME BEFORE INSTALLING!!! Never even used the app. Just installing it was enough to destroy our theme and force us to publish a backup from months ago. Lots of work to get our store back to where it was.

Stauber Furnishings
United States
2 minutes using the app
MS Web Designer replied April 7, 2023

We apologize for the inconvenience you experienced. Rest assured, this is not a common occurrence among our Shopify merchants. We take your feedback seriously and have implemented measures to prevent similar issues in the future.
We understand the importance of backing up themes before making changes and apologize for any inconvenience caused. If you need further assistance or have any other concerns, please don't hesitate to contact us. We are committed to providing a positive experience for our users and resolving any issues promptly. Thank you for your understanding.

March 3, 2022

This app has been amazing for our product pages. The development team has been super helpful in providing a custom solution for what we needed. I'd recommend using this app to add quantity price breaks to your store which will increase conversions.

Gelpax
Canada
3 days using the app
MS Web Designer replied November 10, 2022

Thank you for your kind words! We are glad you are happy with our App services and it has been helpful for your business. We strive to provide the best possible experience so you can be successful.

July 20, 2022

Amazing customer service! Very quick to respond and helpful. They helped with all my requests. Excited to utilize the app more!

The Printerie
Philippines
16 days using the app
MS Web Designer replied November 10, 2022

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.