SMART Shipping Rates & Rules

I have never come across a support person as knowledgable, helpful and pleasant as 'Mira'. She helped solve an issue we had setting up some 'out of the ordinary' shipping rate situations. She listened (not all support people do) and she proposed a solid solution. She always asked for permission prior to making any site changes and then stayed on the chat long enough for us to test them out.

This is what outstanding support looks like! I wondered a bit about this app before installing it, but after an easy installation and the terrific support we received, I'm positive we made the right choice!

If you need a shipping rules app (and prompt, very knowledgable support) THIS IS THE ONE TO GET!

Mira was absolutely amazing to work with!

She went above and beyond to help us set up our shipping rules, including some fairly complex conditions for remote areas in Canada.

She was incredibly patient, knowledgeable, and thorough throughout the entire process. She helped us configure everything, troubleshoot issues, test different checkout scenarios, and make sure we had a safe plan before going live.

What I appreciated most was how proactive and genuinely helpful she was. She didn't just answer questions — she took the time to investigate, explain things clearly, and make sure everything was working as expected.

The app has been great so far, but the level of support from Mira really made the experience exceptional. Highly recommend!

Excellente application pour gérer des règles de livraison complexes sur Shopify !

Nous avions besoin de configurer des tarifs selon plusieurs critères : dimensions, poids, catégories de produits, zones de livraison et paniers mixtes. L'application offre de nombreuses possibilités pour répondre à ces besoins spécifiques.

Un grand merci à Mira pour son accompagnement exceptionnel ! Elle est très réactive, patiente, professionnelle et toujours à l'écoute. Elle prend réellement le temps de comprendre nos besoins, de vérifier chaque configuration et de nous aider à trouver les bonnes solutions.

La configuration peut être complexe, mais la qualité du support fait vraiment toute la différence.

Je recommande vivement cette application et son équipe !

I cannot thank Mira enough for her incredible support!

Setting up our shipping rates was quite complicated, with different postcode zones, bulky products and free shipping rules. Mira went above and beyond to help me get everything working correctly.

She was incredibly patient, knowledgeable and thorough, taking the time to explain things and make sure everything was set up properly.

We've now tested our shipping rates across multiple Australian states, and everything is working beautifully!

The app does exactly what we need, but the customer support has honestly been outstanding.

A huge thank you to Mira for all her hard work and patience. I really appreciate it and would highly recommend this app!

Great support and very useful app. I needed to manage shippings by volume and to hide some of them to certain segments. I was also able to manage some shipping rates based on items in the cart. Recommended!

A very useful app that helped us solve issues with a complex shipping setup. The support team was also very helpful, responsive, and provided clear instructions. Highly recommended! :)

i made an error of trying to update our shipping Labor Day Weekend. Ended up with two apps i couldn.t get what i needed. had to take our site down Labor Day. Sidekick suggested This app as it had the tools i needed. Figured it would take me hours of trial again, but reach out for support so the could "teach" me. They walked me through it all and did most of the editing. Site is back up and running with the options we need. Awesome support and appears to handle our shipping challenges with different needs for the various live animals we ship.

Phenomenal to work with, and extremely easy to operate the inner workings. The tech support team is very fast to work with as well. Solved all of our problems with how the cart processes shipping rules, and changes.

I sell a lot of mixed weight and size goods, they can vary from 2g up to 2kg and range from large letters to to small or medium parcels.
This app has been my saviour! No more stacking of rates, instead I have a complex tiered system to fairly and accurately apply shipping rates to the UK, all 3 EU zones, and all World wide Zones. I would have struggled to set this up so cleanly myself. Excellent support and help at every stage of the process. I am both relieved and delighted,- thank you.

The app is perfect to run a blended store to sell to both retail and B2B customers. Their customer support team is professional and available. They set up our shipping rules promptly as required. Highly recommended.