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We tested Smart Wishlist during the free trial, and while it initially seemed to work, the experience quickly turned disappointing.
- Functionality Problems: After a few days, a major bug appeared — items added to the wishlist did not actually show up, leaving the wishlist empty. This completely undermines the purpose of the app.
- Customer Support: The most discouraging part was the lack of support. I emailed multiple times over the span of a week and received no response. With only a few days left in the free trial, I had no resolution or even acknowledgment of my messages.
While the app might have potential, the unresponsive support and basic functionality failures make it hard to justify using Smart Wishlist as a reliable long-term solution.
Can a developer remove this wishlist code from my website? I uninstalled but i can still see the wishlist but its just broken
Update: I had to hire a developer to remove the stubborn code off my website costing me money.
Update: It appears there's a misunderstanding. Our app was installed in February 2024, but since January 2024, we've updated our app to no longer require permission to edit themes. This means our app couldn't have added the code in question.
It's possible the code was added by a developer with collaborator access or another app. Could you please provide more information about the code so we can help investigate further? We're committed to resolving this issue and ensuring your store functions smoothly.
Original:
There are no wishlist elements visible on your store. Kindly refer to the screenshot at URL below. You might have seen some elements due to browser cache which automatically gets away after few page refresh.
https://drive.google.com/file/d/1Oy57wDwlT9W9JAsR0O3RFIS596_vJBKy/view?usp=sharing
Also, our app doesn't automatically inject anything to the theme codes. Only in select cases we do manually customize the store after receiving collaborator account access, which was not the case of your store.
Great and easy app to use. Struggled to set it up on my own since I have a special theme and the support team fixed it immediately after I reached out. I think its a great app and super affordable. it has all the featured that other apps charge u over $30 monthly for and this app is just $5.
luv it
I have been waiting for more than 30 days for some technical issues to be fixed.
10 jours que j'ai envoyé un ticket car l'application ne fonctionne pas... 0 réponse en 10 jours. Merci, je désinstalle.
Apologies for the inconvenience. But your ticket was misclassified as spam, as it was similar to several spam tickets received lately. We recommend that all communication should be made in English.
Anyway, we are going to respond to the ticket separately with resolution.
Added this to our shop with a small bit of customization to fit with the look of our website. Customization was complete within a few hours and looks beautiful. We have been using it for a few days now and it functions perfectly. Very happy!
Although it works, their customer service seldom answers my email. If you need to make a custom wishlist page, it may be hard to find someone to answer your questions or fix your problems.
Thank You for your Review. As per our records, you had raised tickets #1818 (we responsed within 5 hours) and #1831 (we responsed within 32 hours). Please let us know if you need any other assistance.
We chose this app for our client because it stores the variant chosen by the customer. We received good support when we wanted to customize the look of the wishlist page. Room for improvement: The admin interface with the app could be sleeker and speeding up load time of wishlist page would be great.
- Chris & Andy Design
The app functions perfectly and the support was amazing. I tried this app when support for another similar app didn't even reply to my emails. The smart wishlist team were very efficient and quick and installed the app for me, also customising it to fit in with the exact look I wanted for our website design.
Excellent wishlist app and excellent developer! After testing and comparing several Shopify wishlist apps for our store, this one worked the best, and was recommended by a top Shopify Plus developer to boot. We have been using this app for over a year at www.antiquejewelrymall.com and it works well.
