SmartBot: Leading AI Chatbot
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I’ve lost countless prospects by using this app. They never collect any contact information upfront from the prospect. So once the chat is complete they are lost forever with no way to contact them. Further the majority of the inquiries come from VPNs run by the smartbot company, querying random redundant questions that no real human query would ever ask. I assume they do this so they can use up and waste your 100 monthly free limit chats and force you to switch to a paid plan sooner. Well newsflash it’s done the opposite for our company as we are disappointed with the low integrity and lack of ethics by smartbot.
We appreciate your feedback and apologize for any inconvenience. Our team has already addressed your concerns last week. It's important to clarify that we do not engage in the practices you mentioned, such as using VPNs to query random questions.
Regarding contact information, we understand its significance. We're working on enhancing our app to provide options for upfront contact collection.
If you have further questions or need assistance, please feel free to reach out directly.
This app is incredible. It is also an excellent pre-sale instrument. I would urge organizations that manage a significant volume of interactions to give it a shot. It reduces the volume of email inquiries received by promptly responding to customers' inquiries. It provides insight into the desires and needs of your customers.
Hi AfriCan Immigration & Education,
Thank you for taking the time to share your feedback with us! We're so happy to hear that you've had a positive experience. We're always looking for ways to improve and meet your needs even better. 🚀
If there's anything specific you'd like to see in future updates or if you have any suggestions, please don't hesitate to let us know. Your satisfaction is our top priority! 💡
Just started to use SmartBot and so far it is looking very promising. So many functionalities and a great looking chat bot.
Dear Lifestyle Travel Trading, thank you for choosing our service! We’re excited SmartBot is looking promising and appreciate your positive feedback. Looking forward to supporting you!
Very nice and simple to use app which saves time for customer support
Dear Maison Villard, thank you for choosing our service! We’re glad SmartBot is simple to use and saves you time on customer support. Looking forward to supporting you!
works smoothly and learns your product line instantly.
Dear Oasis Wine Cellars, thank you for choosing our service! We’re glad SmartBot works smoothly and quickly learns your products. Looking forward to supporting your success!
Very good but a bit of a lag when updating a collection.
Respected Gud Vibz, your feedback is very important. We appreciate your patience with the lag and will continue enhancing the app for you!
Easy to setup with flexibility, able to answer customers' questions with sales perspective.
Respected KEF-staging-US, your feedback is very valuable. We’re happy SmartBot meets your needs and will keep improving for you! 🌟
This App is great and can help your customers get easy answers. Whilst it is good its not perfect and you You can fine tune some answers to questions to make sure that your customers are getting the correct information.
Dear myabdlsupplies, thank you for choosing our service! We’re glad you find SmartBot helpful and appreciate your feedback on fine-tuning answers. We’ll keep improving!
Nice chatbot!
Hi GOLSTRIVE, thank you for your kind words! 😊 We’re glad you like the chatbot and appreciate your support!
great
Hi Vulpés Health, thank you for your great feedback! 😊 We appreciate your support and look forward to continuing to serve you!