SmartBot: Leading AI Chatbot

Zendesk wants $80k to do the same thing this app does at a fraction of the cost. Not to mention when compared to other AI services like Hubspot and rep.Ai we see more cohesive responses with smart bot not to mention it does a great job of using all parts of the site for it's knowledge base including the blogs.

As of now this app is what we need and we are happy with the preliminary results.

This chatbot has successfully generated sales for me, which is fantastic! However, there's an issue—it occasionally tells customers available products are unavailable or not found in the inventory.

Making life easy even after only a week after installation.

It helps gather customers details, saves me time with emailing silly questions back and forward.

Customers easily get questions answered with a fluent conversation flow.

Nice app I just wish they would let you pick the products the app learns rather than leaving it up to the app itself and it would be nice to have a way to remove the "SmartBot by BestChat" link and description at the bottom of the chat window.
If these two thing ever get taken care of the app would be perfect in my opinion.

an easy-to-learn bot and can easily find information about your online store. Teaching the bot is sometimes a bit tiring, but profitable and yet easy - mukavasti toimiva botti

the product is excellent. but the support team is not active to response. i have emailed thrice but still no response from their side about few questions i asked. as i have subscribed for 300 USD plan, i was expecting a better service. atleast human support

I like the was the app converses with clients but I do think that it could use some more tweaks there have been customers that are looking for a product and it didn’t recognize that we carry the product as well as other variations.

Great app but would love to be able to jump into the conversation with customers, and be able to train the bot based off real previous conversations.

This is amazing! I know AI is way smarter than I could ever be, but I just installed this smartbot and tested it on our site. I asked 95% of our customer service questions to it and it answered all of them flawlessly without me having to give it any information. This will cut back a lot of my customer service time. I'm very excited.

The Smart Bot app has been a game-changer for our Shopify website, acting like a full-time employee ready to assist customers 24/7. This incredible app is easily trained, allowing us to quickly tailor responses to suit our brand’s tone and answer specific customer inquiries. It’s designed to connect with customers immediately, providing helpful and engaging information that keeps them informed and confident in their purchases. Highly recommended for businesses looking to enhance their customer experience and support efficiency.