SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

レビュー (462)

総合評価
4.7
評価レベルごとの件数
  • 評価の80%は5つ星です
  • 評価の14%は4つ星です
  • 評価の4%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
編集日:2025年6月22日

I've installed and uninstalled many bot apps, SMARTBOT is hands down the Best and we're super happy. Easy to understand - easy to set up and train. Super on point. Interface is simple to use and they also have the most affordable plans. Thank you for making our lives easier.

Banded Bracelets
ドイツ
アプリの使用期間:11ヶ月
BestChatが返信しました 2025年3月17日

Thank you so much for your kind words, Banded Bracelets! We’re thrilled you find SMARTBOT easy to use. Your feedback truly brightens our day! 🌟

2024年8月8日

This bot is probably the most intuitive, helpful virtual assistant we have ever used (and we've tried many!). Not only does it intuitively learn from your site, it uses conditional logic to answer more generic but specialised questions the way a specialist would which is exactly what we are needing for our specialised products. Very very impressed and are now busy onboarding this bot onto our second website. We are especially eager to see how it integrates into our social media. We run nationwide social media ads and literally have hundreds of post comments and messages daily, so if this app does what it's done on our website for our social media - it will hands down be the game-changer we need to get ahead of our competitors. It has literally saved us so much time responding to questions; both professionally and instantly. Highly, highly impressed!

Quick Grow International
ポルトガル
アプリの使用期間:4ヶ月
BestChatが返信しました 2025年3月17日

Hi Quick Grow International, thank you for your positive feedback! We appreciate your support and are excited to see how our bot helps your social media. Your insights are invaluable to us.

2024年7月27日

This SmartBot demonstrates impressive intelligence, as it was able to access and share internal information from our Shopify account. While this showcases its capabilities, it also raises significant privacy concerns. I am now questioning what other information this company may have accessed. This is quite alarming and deserves attention.

Clovermead
カナダ
アプリの使用期間:12日
BestChatが返信しました 2024年8月2日

Thank you for your feedback and for your appreciation of our SmartBot technology. We understand your concerns about privacy and security. At SmartBot, protecting your data is our top priority.

SmartBot accesses and processes necessary data with your permission through the Shopify API to ensure it provides accurate and useful responses. We do not access or store unauthorized data.

All data interactions with SmartBot are encrypted and comply with industry-standard security protocols. We perform regular security audits to ensure your data is protected at the highest level.

If you have further concerns, please feel free to contact our customer support team. We are happy to assist you and ensure your peace of mind.

Thank you for bringing this issue to our attention. We are committed to continuously improving our services and maintaining the highest security standards.

編集日:2024年7月18日

I love the Smart Bot, but I had to remove a star because of the monthly cost. Otherwise, it is an essential app to have when the need to answer customer questions about products arises.

Ellima Accessories Boutique
アメリカ合衆国
アプリの使用期間:7ヶ月
BestChatが返信しました 2024年5月30日

Hi Ellima Accessories Boutique, we truly appreciate your positive feedback and creative ideas! 😊❄️ We're thrilled to hear that our tool has been valuable to your store. We'll explore adding more customization options for the Smartbot during the holiday season.

編集日:2025年3月7日

eenvoudig te implementeren en werkt direct
bij het begin wel goed volgen/trainen, maar vrij vlot handelt hij 70% van de vragen af

Retro Cycling
オランダ
アプリの使用期間:約1年
BestChatが返信しました 2024年5月30日

Hello, Retro Cycling, thank you for your positive feedback! I'm glad that Smartbot could provide you with a wonderful experience. 🌟

2024年1月28日

I’ve lost countless prospects by using this app. They never collect any contact information upfront from the prospect. So once the chat is complete they are lost forever with no way to contact them. Further the majority of the inquiries come from VPNs run by the smartbot company, querying random redundant questions that no real human query would ever ask. I assume they do this so they can use up and waste your 100 monthly free limit chats and force you to switch to a paid plan sooner. Well newsflash it’s done the opposite for our company as we are disappointed with the low integrity and lack of ethics by smartbot.

Maxx Volts
アメリカ合衆国
アプリの使用期間:3ヶ月
BestChatが返信しました 2024年1月30日

We appreciate your feedback and apologize for any inconvenience. Our team has already addressed your concerns last week. It's important to clarify that we do not engage in the practices you mentioned, such as using VPNs to query random questions.

Regarding contact information, we understand its significance. We're working on enhancing our app to provide options for upfront contact collection.

If you have further questions or need assistance, please feel free to reach out directly.

2024年1月26日

This app is incredible. It is also an excellent pre-sale instrument. I would urge organizations that manage a significant volume of interactions to give it a shot. It reduces the volume of email inquiries received by promptly responding to customers' inquiries. It provides insight into the desires and needs of your customers.

AfriCan Immigration & Education
カナダ
アプリの使用期間:9日
BestChatが返信しました 2024年2月21日

Hi AfriCan Immigration & Education,

Thank you for taking the time to share your feedback with us! We're so happy to hear that you've had a positive experience. We're always looking for ways to improve and meet your needs even better. 🚀

If there's anything specific you'd like to see in future updates or if you have any suggestions, please don't hesitate to let us know. Your satisfaction is our top priority! 💡

2026年4月17日

Just started to use SmartBot and so far it is looking very promising. So many functionalities and a great looking chat bot.

Lifestyle Travel Trading
オーストラリア
アプリの使用期間:約2時間
BestChatが返信しました 2026年6月10日

Dear Lifestyle Travel Trading, thank you for choosing our service! We’re excited SmartBot is looking promising and appreciate your positive feedback. Looking forward to supporting you!

2026年4月13日

Very nice and simple to use app which saves time for customer support

Maison Villard
オランダ
アプリの使用期間:1日
BestChatが返信しました 2026年6月10日

Dear Maison Villard, thank you for choosing our service! We’re glad SmartBot is simple to use and saves you time on customer support. Looking forward to supporting you!

2026年4月2日

works smoothly and learns your product line instantly.

Oasis Wine Cellars
アメリカ合衆国
アプリの使用期間:約16時間
BestChatが返信しました 2026年6月10日

Dear Oasis Wine Cellars, thank you for choosing our service! We’re glad SmartBot works smoothly and quickly learns your products. Looking forward to supporting your success!