SmartrMail Email & SMS

I just switched over from using Constant Contact, and I'm still learning my way around. The support team was awesome and very engaged in helping me get my first newsletter out.

I love that the product blocks are directly tied to my store; just pick a product, and it loads all the necessary info and links.

So far so good!

SmartrMail is an excellent choice for small and medium-sized Shopify stores. It's user-friendly and offers great features like customizable templates and automation. The standout is their exceptional customer support, always responsive and helpful. Highly recommended for any business looking to enhance their email marketing with ease and reliability.

Es la mejor aplicación de email marketing que hemos usado. Es realmente fácil de usar. Cuando la instalas por primera vez, escanea tu página web y propone plantillas según los colores de tu tienda. Adicionalmente, aunque no está disponible en español, es posible personalizar casi todos los copies para adecuarlos al idioma que necesitas. Se integra perfectamente con Shopify. Lo mejor es que el servicio al cliente es muy rápido. 10/10

I have been using SmartrMail for 5+ years for my retail shop. The app makes it easy and seamless to automate email contact with our customers, to promote new products to existing customers and to have an overall process in place to handle this portion of our business. I recommend SmartrMail for retail business.

We are using Smartrmail for our email automations and are very happy with the app. The support team is excellent, very responsive, friendly, and truly helpful. They took the time to understand the issue in detail, explained everything clearly and resolved it quickly. The whole experience felt professional and supportive from start to finish. Highly recommended for anyone looking for a reliable email automation/newsletter solution for Shopify.

Muy buena atención y servicio. Nos sirvió mucho la herramienta. Muy facil de usar y buenos reportes.

Es una aplicación muy sencilla de utilizar y muy práctica para los emprendedores, la recomiendo mucho.

We use it to send some newsletters and it works very well. It is very easy to use and to observe analytics. It' s recommendable.

Great customer service, Moe was great in addressing the questions I had about the APP. The free trial is great and allows to increase the business without the burden of new big expenses.

Do NOT use Smartrmail Enhanced. I used this app for years without problems. I got a pressure sale and BIG promised of how they were going to bring in big money for me.
The email automations they created had nice designs. However, they used AI to generate content, which caused errors (linking my business incorrectly, wrong address, most importantly wrong branding, etc), they lost 26000 email accounts, promised deadlines they could not deliver and did not deliver on, AND their recommended products feature glitched over and over again for months and the issue never got resolved.

All in all these "supports" caused loss of business and customer reach.

I asked for and was promised a refund for the loss of email addresses, etc. They then claimed they could not see the charges that had gone through every month. I shared screenshots with them of the charges, and they claimed that this was not sufficient proof. i spoke with shopify and they said this is the best proof I could give and they app had avenues to find out about the charges.

Don't invest in "help" from Smartrmail enhanced.