Recenze (71)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 94 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
22. duben 2022

We switched from Recharge to Smartrr and haven't looked back. The transition was extremely smooth and none of our members had any issues with their accounts. The Smartrr team helped us throughout the entire transition. Highly recommend!

Cooking Panda's Store
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář smartrr odpověděl 18. květen 2022

Thank you for your review! We are so grateful to be partnered up with the Cooking Panda team and look forward to growing together.

15. březen 2022

We are really happy to be on Smartrr! They solved for the subscription management problems that we had on Recharge. Plus, they have excellent customer support and are attentive to our unique needs as a subscription business. Thanks Smartrr !!

Stix
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář smartrr odpověděl 18. květen 2022

Thank you so much for your review. We are grateful for the opportunity to help you overcome the challenges you faced in the past with other subscription apps. We are always here to help and value our partnership.

13. duben 2022

Our business has massively benefited from Smartrr. We chose Smartrr after deciding to leave Bold due to their lack of support and new features. Since then, both Smartrr's product and Smartrr's team have greatly exceeded our expectations. Would highly recomend!

Remi
Spojené státy
Doba používání aplikace: 9 měsíci
Vývojář smartrr odpověděl 18. květen 2022

Thank you for your review! We know how scary it can be to switch over to another app and we are so happy to hear we exceeded your expectations. We love working with the Remi team :)

12. květen 2022

The transition was so easy and painless. Had some issues setting up Smartrr using a headless site but we were able to figure it out eventually! The thematic logged in experience for our subscribers now is SO much better than we had before. We are also interested in playing around with some custom discounting based on order number. All in all excited to grow our subscription program with Smartrr.

Daring Foods
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář smartrr odpověděl 18. květen 2022

Thank you for your review! We appreciate your transparency, as we are always striving to improve and provide the best customer support day in and day out. So excited to be partnered up with the Daring team.

14. prosinec 2021

The Smartrr team and app are way "smarter" than the other subscription management apps in the market. Been so impressed by the technology, the UX, the ease of use from an admin perspective but also for our subscription customers. The technology is far superior, they are open to suggestions and feedback (even though, again, their app is already so much more superior than others) and their customer service to us as a brand is top notch. We can't speak more highly of them and have referred them to everyone we know. 100% you won't regret using Smartrr. We've been a customer for a while now and aren't looking back.

Alleyoop
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář smartrr odpověděl 14. leden 2022

We are so happy to hear you are having a good experience with Smartrr. Thank you so much for the kind review.

4. květen 2022

We transitioned over to Smartrr after running into issue after issue with ReCharge and it has been one of the best decisions we've made. The transition was mostly seamless and pain-free with the Smartrr team quickly handling any issues that surfaced. The team was super throughout when was had a huge list of questions before making the call to switch and our CSM, Casey, has been incredible throughout the whole process. Our CX team has run into a few hurdles along the way, but ultimately the platform is much more user-friendly for both our team and our customers. We are already seeing tons of growth since moving to Smartrr and I'd make the switch all over again if I had to!

The Earthling Co.
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář smartrr odpověděl 18. květen 2022

Thank you for your review! We are so happy to hear that you found the transition seamless. So excited about our partnership and helping you grow your business for years to come!

4. květen 2022

Great! Our transition from Recharge was very smooth and the team here is very attentive! We have our own CSM which we didn't have before, and I just love how we can get support for any of our issues in less than 24-hours. Every one of our issues has been solved so far! My only complaint is why we have to pay extra for analytics telling us how many subscribers we have + rev generated etc... Other than that smartrr is the way to go!

P.S. Good Times
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář smartrr odpověděl 18. květen 2022

Thank you for your review! We are always striving to provide the best possible customer support and are so happy to hear about your experience.

We appreciate you sharing your thoughts about our analytics feature and we will provide this feedback to our team.

2. květen 2022

Smartrr is the best software we've worked with by far! Setting up a new app is usually frustrating, but Smartrr offers personal support, takes on your goals as their own, and diligently works until you are fully transitioned. The app is visually appealing and user friendly on both the back-end and customers' end. Smartrr is a no-brainer to anyone feeling stuck with their current subscription software.

Righteous Felon Craft Jerky
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář smartrr odpověděl 18. květen 2022

Thank you for your review! We are so excited about our partnership and are really happy to hear that you and your customers are loving the app.

20. duben 2022

We switched from Bold to Smartrr and we have been extremely satisfied with the analytics and customization.

Fresh Chile
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář smartrr odpověděl 18. květen 2022

Thank you for your review! We are so happy to have you onboard and a partner of ours.

25. duben 2022

I love using Smartrr! It's very user friendly and the Customer Service has been A+ from day one! I's easy to use and we use it everyday for subscriptions! love!

Covey Skincare
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář smartrr odpověděl 18. květen 2022

Thank you for your review! We absolutely love the Covey team and Covey products as well :) We are always here to help with whatever you need.