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We switched from Recharge to Smartrr and haven't looked back. The transition was extremely smooth and none of our members had any issues with their accounts. The Smartrr team helped us throughout the entire transition. Highly recommend!
Thank you for your review! We are so grateful to be partnered up with the Cooking Panda team and look forward to growing together.
We are really happy to be on Smartrr! They solved for the subscription management problems that we had on Recharge. Plus, they have excellent customer support and are attentive to our unique needs as a subscription business. Thanks Smartrr !!
Thank you so much for your review. We are grateful for the opportunity to help you overcome the challenges you faced in the past with other subscription apps. We are always here to help and value our partnership.
Our business has massively benefited from Smartrr. We chose Smartrr after deciding to leave Bold due to their lack of support and new features. Since then, both Smartrr's product and Smartrr's team have greatly exceeded our expectations. Would highly recomend!
Thank you for your review! We know how scary it can be to switch over to another app and we are so happy to hear we exceeded your expectations. We love working with the Remi team :)
The transition was so easy and painless. Had some issues setting up Smartrr using a headless site but we were able to figure it out eventually! The thematic logged in experience for our subscribers now is SO much better than we had before. We are also interested in playing around with some custom discounting based on order number. All in all excited to grow our subscription program with Smartrr.
Thank you for your review! We appreciate your transparency, as we are always striving to improve and provide the best customer support day in and day out. So excited to be partnered up with the Daring team.
The Smartrr team and app are way "smarter" than the other subscription management apps in the market. Been so impressed by the technology, the UX, the ease of use from an admin perspective but also for our subscription customers. The technology is far superior, they are open to suggestions and feedback (even though, again, their app is already so much more superior than others) and their customer service to us as a brand is top notch. We can't speak more highly of them and have referred them to everyone we know. 100% you won't regret using Smartrr. We've been a customer for a while now and aren't looking back.
We are so happy to hear you are having a good experience with Smartrr. Thank you so much for the kind review.
We transitioned over to Smartrr after running into issue after issue with ReCharge and it has been one of the best decisions we've made. The transition was mostly seamless and pain-free with the Smartrr team quickly handling any issues that surfaced. The team was super throughout when was had a huge list of questions before making the call to switch and our CSM, Casey, has been incredible throughout the whole process. Our CX team has run into a few hurdles along the way, but ultimately the platform is much more user-friendly for both our team and our customers. We are already seeing tons of growth since moving to Smartrr and I'd make the switch all over again if I had to!
Thank you for your review! We are so happy to hear that you found the transition seamless. So excited about our partnership and helping you grow your business for years to come!
Great! Our transition from Recharge was very smooth and the team here is very attentive! We have our own CSM which we didn't have before, and I just love how we can get support for any of our issues in less than 24-hours. Every one of our issues has been solved so far! My only complaint is why we have to pay extra for analytics telling us how many subscribers we have + rev generated etc... Other than that smartrr is the way to go!
Thank you for your review! We are always striving to provide the best possible customer support and are so happy to hear about your experience.
We appreciate you sharing your thoughts about our analytics feature and we will provide this feedback to our team.
Smartrr is the best software we've worked with by far! Setting up a new app is usually frustrating, but Smartrr offers personal support, takes on your goals as their own, and diligently works until you are fully transitioned. The app is visually appealing and user friendly on both the back-end and customers' end. Smartrr is a no-brainer to anyone feeling stuck with their current subscription software.
Thank you for your review! We are so excited about our partnership and are really happy to hear that you and your customers are loving the app.
We switched from Bold to Smartrr and we have been extremely satisfied with the analytics and customization.
Thank you for your review! We are so happy to have you onboard and a partner of ours.
I love using Smartrr! It's very user friendly and the Customer Service has been A+ from day one! I's easy to use and we use it everyday for subscriptions! love!
Thank you for your review! We absolutely love the Covey team and Covey products as well :) We are always here to help with whatever you need.