Smile Bonusprogramm & Treue
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Leider sind Texte in Nachrichten kaum bis garnicht anpassbar und man kann keine Bedingungen hinzufügen, ab wann ein Kunde Teil des Programms wird... Beispielvoraussetzung: Kunde muss Newsletter abonniert haben um VIP zu werden. Sehr Schade für die Preise.
Thank you for your feedback Christian, we genuinely appreciate it. Someone has reached out to you internally to see how we can get this resolved for you.
Really happy with Smile so far! We set it up for our physical store using Shopify POS, and everything is working great. We had a small issue with the points calculation at first, but Analisa from support helped us sort it out quickly. Super friendly and helpful support. Definitely recommend!
Thanks so much for this great review 💖 We’re thrilled Smile is working well for your physical store, and we’ll make sure Analisa hears how much her quick help meant to you. Wishing you lots of success with your in-store rewards! 😊
Smile Team ✨
Einrichtung der APP super einfach, fast keinen Support benötigt. Sonst alles Top bisher! :)
Vielen Dank für die 5-Sterne-Bewertung! Wir wissen es sehr zu schätzen, dass Sie sich die Zeit für Ihr Feedback genommen haben. Es freut uns riesig zu hören, dass die Einrichtung kinderleicht war und bisher alles reibungslos läuft 🙌
Melden Sie sich jederzeit gerne bei uns, falls Sie etwas brauchen! Unser Team ist für Sie da, wann immer Sie uns benötigen 💪
- Ihr Smile-Team ✨
Great experience with Smile so far! Lee was incredibly helpful in getting us set up. We met several times, and every question we had he either knew or tracked down with their team. Our onboarding has been amazing from start to finish, and our rewards program is off to a great start. Thank you, Lee and the Smile team!
Thank you for such a kind review 💖 We’ll be sure to pass your words along to Lee, he’ll be so happy to hear that our meetings and follow-ups made your onboarding feel seamless. Wishing you a fantastic start with your rewards program! 😊
Smile Team ✨
From my perspective Smile is the best and easiest loyalty program to set up and integrate with a number of brilliant interfaces. It clearly contributes to the entire retention journey. The support team is always very helpful.
Wow!! Thank you for taking the time to leave such a kind review 💛 So glad Smile has made setup and integrations easy, and that it's helping with your retention journey 🙌
Thanks for being part of the Smile community 😊 We appreciate you!
- Smile Team✨
I've had a great experience with Smile so far! After researching a lot of different loyalty/ rewards platforms for my brand, smile kept coming up. I even downloaded and tested out different platforms, and smile was by far the easiest to use and set up. I built out my loyalty plan very quickly, a d got it all up and running with the help of their team, specifically Lisa who was super helpful. Highly recommend this app to start rewarding your loyal customers with points and rewards.
-Nigel (Breathe Naturals Deodorant - bndeo.com)
Thank you so, so much for taking the time to leave this review 💖 It's been a pleasure assisting you!
Lisa - Smile Team✨
Shelby and Analisa were quick to resolve some check out issues with a customer that was trying to combine discounts. They gave me step by step instructions and followed up if I had further questions....well, I did. I had been frustrated with the loyalty program at check out (online) and they assisted to make it a smoother workflow for my customers. I am a small business in Canada, and some features are financially out of reach but they found a solution for me. Thanks so much!
Thank you so much for this 5-star review! We truly appreciate you taking the time to share your feedback, and we're thrilled to hear that you had a great support experience with Shelby and Analisa 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
The support received installing, implementing and using this app has been outstanding. We changed to this loyalty program because of major issues and increasing costs, however changing platforms is not an easy decision to make.
My expectations were high based on feedback from other business owners, however, these expectations have been well and truly exceeded with every question, enquiry and any technical glitch (in moving platforms) answered and problem solved within a timely and professional manner.
Throughout the initial onboarding and beyond I have felt that the expected outcomes for my business were also the expected outcomes from the team at Smile.io.
I would highly recommend any business considering this program to try it. There are programs for all business levels which you can grow into.
Wow! This review made our day! Thanks so much for taking the time to leave this detailed feedback🌟 It means a lot to hear that we've exceeded your expectations. We truly appreciate your kind words and support! ☺️
- Smile Team 💛
Hands down the best loyalty app. Defaults are superb but it's also endlessly configurable and I love that they deploy new growth-minded features at a clip. Ullas offered fab support. I've used this app for years and have never, ever had an issue.
This made our day! 😄 Thanks for taking the time to leave a review - we're always here if you need us.
- The Smile team
Wonderful rewards program with great support! I had a few questions about how codes were generated, and Lisa was right on top of things, answering so quickly. She even went above and beyond what I needed. Thank you so much! I highly recommend this app for both beginners and advanced users.
Thank you for your lovely review, I am so glad Lisa could help! Please don't hesitate to reach out if you need us again. 😊
Shelby - Smile.io Team