Smile：忠诚度与奖励
达到我们在性能、设计和集成方面的最高标准。 详细了解 在新窗口中打开
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Smile's support has been phenomenal. They checked back in with me multiple times and made sure that I was taken care of. I love their integration and how much it can do. Smile has been a game changer for us already!
Hey there!
Thanks so much for the five-star rating! We really appreciate the support and are thrilled you're loving Smile.io. If there's anything we can do to help you get even more out of the app, just reach out anytime.
The Smile.io Team 🎉
It didn't worked had a lot of bugs and dropped my CVR I couldn't request a refund and its more expensive than the revenue that it got
Thank you for taking the time to leave your review here,
I'm sorry Smile didn't work the way it should have, and that a difficult month left you worse off rather than better. That's genuinely frustrating and not the experience we want for your store.
I'd like to help turn this around. Please reach out to our team through the in-app chat and we'll look into the bugs, the conversion impact, and the refund you weren't able to request, and work through it with you directly.
In case we don't hear from you there - I've personally reached out directly via email.
Alex and the Smile.io Team
Smile.io has been a great fit for my Shopify store’s membership needs. The app is easy to use, flexible, and provides the features I need to manage rewards and customer engagement effectively.
I would also like to give a special thanks to Lynn for her amazing support. She has helped me a lot throughout the setup process and was always responsive and helpful whenever I needed assistance.
Thank you so much for your thoughtful review! 😊 It was a pleasure helping you through the setup process. I'm so glad to hear Smile has been a great fit for your store, and I truly appreciate your kind words. Wishing you continued success with your loyalty program! 💙
Lynn and the Smile.io Team
Shelby and Analisa went above and beyond to help me get the app to do the very explicit things that I wanted. I use a mix of Shopify sections on the page and the landing page sections Smile offers with the page. It gives me more flexibility to fit my branding. I appreciate their specialized attention and customer service!
Thanks so much for taking the time to leave us a 5-star review! 🌟 It means a lot to hear that Shelby and Analisa were able to help you bring your vision to life. We're thrilled the combination of Shopify sections and Smile's landing page gave you the flexibility you were looking for. We truly appreciate your kind words and support! 💙
Features are OK but what I really dislike is the display of features on the pages that I do not have access to. Please tell me how this is not deceptive trade practices. If it is not in my plan it should not be clearly visible and I should not be able to access it.
Maybe this is how Smile coerces customers to upgrade - I find it deceptive and annoying because it wastes my time. Change the UX so that only features available on a plan are visible.
Thank you for sharing your feedback. We understand your concerns, and we've reached out to you via email to discuss this in more detail. We appreciate you taking the time to share your experience, and your feedback has been passed along to our Product team for consideration.
We've been really happy with Smile, but the support experience is what made us want to leave this review. Lisa and Lynn were absolutely wonderful — quick to respond, genuinely helpful, and went out of their way to make sure everything was working perfectly for us. It's rare to find a team this dedicated. If you're considering Smile, know that you'll be in great hands. Couldn't recommend it more!
Thank you so, so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Very nice support! Intuitive and easy to use. we'll see my results!
I had a problem with the launcher not showing up and Ezra was going above and beyond to make sure everything works properly. Thank you!
buena atención al cliente
¡Gracias por tomarte el tiempo de dejar esta reseña! Nos alegra mucho saber que tuviste una buena experiencia con nuestro equipo de soporte 🤩
¡No dudes en contactarnos en el futuro si alguna vez necesitas algo!
- Smile.io✨
Ullas was terrific when helping me set up my Smile program. He really went way up and beyond to help me.
Thanks so much for the kind review! We'll be sure to pass your words along to Ullas, he'll be thrilled to hear he made such a difference in getting your Smile program set up 😊
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
