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Champion support helped me with everything I asked for!
I really haven't encountered anything like this, highly recommend
Hi Bradley,
A big thank you for the amazing 5-star review! It’s truly appreciated, and it’s great to know that Smind has been working well for your store and that the support provided met your expectations.
Just a quick heads-up: the Smind Cart Drawer feature is available and worth exploring. It enables customers to manage their cart directly on the current page, helping create a smoother and more convenient shopping experience.
We hope this adds even more value to your store. Thanks again for placing your trust in Smind—we’re here to support you every step of the way.
Best regards,
The Team at Smind have turned around a not so great experience to one that is very caring and have gone out of their way to explain step by step instructions on where to edit aspects of data and or script in the theme or how to modify or delete it. I am pleased and feel they truly care for their users.
Hi Rivete,
Thank you so much for the 5-star review! We're truly happy to hear that our support team was helpful throughout your journey with Smind.
We’d love the opportunity to continue supporting you in the future. As a small suggestion, we’ve recently released a variety of Product Blocks to the Smind library—these are essential building elements for product detail pages. Each block includes everything a shopper needs: images, price, descriptions, variant selectors, “Add to Cart” buttons, and more...
Thanks again for your trust and support!
Best regards,
The Smind Team
Stellar customer service and support! Had some trouble with sections not transferring over to my updated store theme and they were quick to resolve it.
Dear Lunox,
We are delighted to hear that you are enjoying your experience with Smind and our support team.
Thank you for taking the time to share your feedback and for your kind words. Your genuine appreciation is a tremendous source of motivation for us. We remain committed to continuously improving our products and delivering exceptional service.
As a small suggestion, we’d like to let you know about our recently released Product Blocks in the Smind library. These versatile building elements are designed specifically for product detail pages, providing everything your customers need—images, pricing, descriptions, variant selectors, “Add to Cart” buttons, and more.
Thank you once again for your trust and support.
Best regards,
The Smind Team
This app has exceeded my expectations in every way. The design is intuitive, and the support team is responsive and helpful.
Excellent after service and support. Beautiful Sections
I need this app deleted permanently from my store. I have uninstalled it but it still shows in the store sections. Such a pest! I need immediate action now!
Dear Customer,
I am the Support Lead at Smind. We apologize for the negative experience you had with our app. Regarding the issue you mentioned, apps are currently not allowed to automatically remove any data from a merchant's store before being uninstalled. However, we have a solution for you. Please follow the instructions provided in this article https://docs.smind.io/guides/deleting-data
If you have already uninstalled our app, kindly reinstall it and follow the steps to delete the data before uninstalling again.
We have sent you an email for further assistance. If you encounter any difficulties, please let us know. We look forward to hearing from you so we can assist further.
Thank you,
Smind Support Team
I love the design, how easy it is to set up on my website and costumer service
Very knowledgeable of everything I needing assistance with editing our site. I recommend for even fixing things that are actually Shopify errors.
The app works like it should, customer support is fast and helped me with coding.
I reccomend the app, easy and useful
Great app. There is a lot of customisation and great support as well. Thank you so much for all your help getting it up and running!
