CW: WhatsApp, SMS & AI Chatbot

Working with Convertway has been a great experience. Mihir and the team were responsive and knowledgeable throughout. Since we started, we’ve seen a significant drop in RTOs, and our conversions have gone up as well. Highly recommended for any D2C brand.

Our experience with ConvertWay has been really good so far. The platform is easy to understand, and the campaign and automation setup is simple to manage. The team is supportive, and our KAM is always helpful whenever we have questions or need assistance. It has made our WhatsApp and SMS communication more organized and efficient.

We’ve had a really good experience with ConvertWay. The onboarding process was smooth, and the platform is simple to understand and use. The team has been very supportive and quick to respond whenever we needed help. We’ve also seen improvements in customer engagement and abandoned cart recovery. Overall, it has been a valuable addition to our marketing efforts.

A special thanks to the ConvertWay support team and KAM for their excellent service. They are very supportive, responsive, and always available whenever we need assistance. Their quick response and guidance have made our overall experience even better. Overall, ConvertWay has been a reliable and effective platform for improving customer communication and engagement.

We’ve had a positive experience with ConvertWay. The onboarding was hassle-free, and understanding the platform didn’t take much time. The support team has been responsive, supportive, and easy to work with. Features like WhatsApp automation and abandoned cart recovery have helped us improve customer engagement and generate better conversions. Definitely a platform worth considering for growing brands.

We have had a great experience using ConvertWay for Emailer , WhatsApp and SMS for remarketing and promotional activities for our Business. The platform is easy to use, and setting up campaigns and automation flows is simple and efficient. It has helped us stay connected with customers and improve engagement significantly. The support team is also very responsive and helpful whenever assistance is needed. If you learn how to use this CRO you will get better connected with your customers .

We've been using ConvertWay at MaxiBlink for COD confirmation and abandoned checkout recovery through their AI chatbot and AI telecaller, and it has delivered exactly what we were hoping for. Our COD orders are now verified automatically, and customers who leave at checkout get timely follow-ups without our team having to do it manually.

The support team is excellent. They know the product well, understand what an e-commerce brand needs, and are always ready to help. We're very happy with ConvertWay and would recommend it to other D2C brands.

We’ve been using ConvertWay for AMBR, and the experience has been really smooth so far. The platform is easy to use, reliable, and has helped us streamline our conversion and marketing efforts.

The setup process was straightforward, and the overall functionality is quite user-friendly. Their support team has also been responsive whenever we’ve needed assistance.

Overall, a great tool for D2C brands looking to improve their conversion rate and make their website performance more effective. Highly recommended!

Have uninstalled the app. They create a credit line in your Whatsapp Account in your Meta Account for your business portfolio and it would refuse to be removed and the support is next to pathetic. They literally want you to stick around them. Meta could even sometime restrict your facebook account. So better be careful.

Update 05-10-2026
Someone from convertway reached through whatsapp and aftyer I escalated the issue he vanished ...

I had a really good experience with Convertway. The overall process was smooth, professional, and well-managed. I would especially like to appreciate Preeti for her excellent support and coordination throughout the process.

She was very helpful, responsive, and always ready to clarify any doubts and assist whenever required. Her communication and follow-up made the entire experience much easier and hassle-free.

Thank you, Preeti, and the entire Convertway team for the great service. Highly recommended!