Printy6 ‑ Print On Demand

So I've been trying to get a response from someone for the past week and a half with no response! I have one order that is taking way too long and every time I try to leave a message no one responds. I just order one of my demos and received the shoes and the print is all messed up! I love your products but how in the heck can you mess up on peoples orders and not respond to them or provide help and feedback. Understand that if you create products from this company that you will be in this on your own without help from the company. They SUCK when it comes to communication and you'll be doing a lot of charge backs without getting a refund from this company because they don't bother responding back to your complaints or their mess ups. If you work for this company and your are reading this.... I'm still waiting for a response! Also for those that are reading this understand that I have been dealing with these issues for the past year and a half! I've had to increase the cost of my product (To process another order in hopes of the next one to be correct) to facilitate for their bad customer service and lack of ownership when it comes to the products being misprinted or badly put together!

Ordered some sample shoes, very bad quality. First it looks awesome and good made but one day of using the color of the shoes cracked. And only send in plastic bags and support is minus 10

The first order through this app was delayed, but seemingly good quality (did not receive a complaint). The second order was delayed again, saying they needed a phone number with the order (no, you don't. the customer will not be receiving sms updates). Then it was radio silence for a week and when I asked again, the order was delayed because of Chinese New Year. Checked back in 2 weeks later and now I'm hearing it's not shipping that is delayed - it's production, because of the coronavirus. The order was placed in the beginning of DECEMBER and it is now MARCH and there has been absolutely no indication of when,if,how this will be made and shipped. Also nothing close to a refund or partial refund or credit for the insane delay. I now have the customer asking me for a refund, so it seems I will be out double the cost ($400). Shopify needs to step in if this is how Printy6 is fine operating.

Lots of recent 5 star reviews with only one sentence comments always makes me do that extra bit of due diligence and as part of that i check out the stores leaving these reviews. I recommend that you all check out the stores leaving these 5 star reviews too.
Anyway, I had high hopes as design interface was quite good and placing sample order was easy. Then it all went bad. There is simply no way I can confidently scale with this company based on the experience I am having with this sample order. Ordered a pair of sneakers on 20th January which gave "3-5 days" production time. 10 days later order still not shipped. After sending an email and waiting i was then told "3-7 working days" (which had also already passed). Anyway, i waited (not much choice). Finally I got a tracking number . I had paid for express shipping so thought I would get these fairly soon after production was complete. Nope. Still waiting and tracking still shows as "Shipment information sent to FedEx" . That's the last update from 21st July and here we are 10th August and no sample order has arrived and no updates. There is no way I would put volume through this group given the experience I have had so far. I am not angry, just genuinely disappointed and relieved. But better to find out now with one sample order than 500 legitimate customer orders. Feel like I dodged a bullet here.

I am just starting to make my design and Printy 6 is making it very easy. I will write again once I start selling them.

The navigation, download and usage of this site is Amazing!
I look forward to a lot of inv from here

Just installed so far so good, but not out no products yet, but creating mock up designs is very easy.

really like the design tool! Please let me know how I can assure the products are good quality. Thank You!

Printy6 is actually pretty easy to use and makes creating a project quite easy! I will definitely be using this app for a very long time with my website.

Great App I like the product line the cloths and sportwear are very nice looking the items are nice as well.