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We are currently in the setup phase with Spark. We're working on migrating our custom eCommerce site over to Shopify and it seems like it is going to drastically streamline our setup. The only shortfall I've found so far is that they do not currently offer a solution for shipping rate lookups via the distributor APIs (for the ones we use anyway).
Thanks so much for your kind words! We’re glad to hear the app is working well for your business. If you ever need anything or have suggestions, feel free to reach out. We're always happy to help!
We gebruiken SparkShipping nu al een tijdje voor het automatiseren van onze dropshippingprocessen, en het heeft onze workflow enorm verbeterd. De koppelingen met onze leveranciers werken feilloos, bestellingen worden automatisch doorgestuurd en voorraden worden real-time bijgewerkt. Wat vooral opvalt is de betrouwbaarheid van het platform en de responsieve klantenservice — altijd snel en behulpzaam wanneer we vragen hebben.
Een echte aanrader voor elke e-commerce ondernemer die tijd wil besparen en fouten wil voorkomen!
Thanks so much!
I have been utilizing Spark Shipping for almost a year now. I cannot recommend this team and app highly enough. Although there are still several enhancements I would like to see that would help my store specifically, their customer service, support and development team has been incredibly responsive and delivers incredible quality work. There were 2 vendors that they did not have integrations for that I really needed. Their development team invested a lot of time with me to get these up and running for my store. My store is a small business run by just my wife and I and we both have other full time jobs as well. The operational time this app has reduced for us is massive. Product updates, inventory updates, pricing updates, automated order placement and automated tracking/fulfillment updates has saved us a ton of time. Its now almost like we have several operational support staff completing all of this non-value activity for us. Thank you Spark Shipping for all you have done for my store and for your partnership and dedication in ensuring I had what I needed.
The product itself is good and serves a great function for growing Shopify store. The customer service seems to be improving. It used to take weeks sometimes to get responses. When you do get someone, they are usually helpful, but could go the extra mile to make sure your integrations are working flawlessly.
It does some of what it is supposed to do, but that's about all I can say positively. I can't say I'm very impressed yet, but I am still a customer, so it is what it is.
Thank you for your feedback, 2WheelHQ. We appreciate your honesty and the fact that you've continued as a customer.
We'd welcome the opportunity to better understand where the app isn't meeting your expectations. Please don't hesitate to contact our support team. We're committed to ensuring you get full value from Spark Shipping and would be happy to work with you directly.
Great way to integrate with some excellent suppliers. Support staff is super responsive and helpful.
Thanks so much for your kind words! We’re glad to hear the app is working well for your business. If you ever need anything or have suggestions, feel free to reach out. We're always happy to help!
They are really helpful, the staff are lovely, short response times, the app is amazing and very easy to use.
Recommended 100%
Hand down the best customer support I've seen in a long time. Very knowledgeable staff. Quick to respond help with any issue big or small. Great and fast system. Connection between their system and Shopify is very smooth and straight forward. Can't say enough. Thank you guys!
Great customer Support!
Devon
Media Rep & Analyst
http://www.bikiniluxe.com
Luxury Swimwear and Active Wear
Charles has been super helpful through the entire set up process. We've been working with them for several months.
Keep up the great support!
