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Amazing solution for adding wholesale capabilities to a regular Shopify account! It does take some effort to get set up, but their process is streamlined and support is excellent. Far beyond other apps we vetted. My ONLY wish is that we had access to process orders as sales reps from the beginning with the starting plan. Some of the settings for shipping charges could be more dynamic but I'm sure they are working on that, as they seem quite proactive in their product support. All in all an excellent, cohesive solution for adding wholesale functionality without needing a separate website. Definitely worth the effort to set up because of extra features being built in, like tiered pricing by customer category, integrated signup page, and a lot more. Highly recommend!
Thank you! 😊
Incredible support from the team at SparkLayer and a great product. If you're looking for a B2B solution, don't waste your time trying the other solutions. I went through that and SparkLayer is clearly the best. The other solutions require work arounds and hacks, SparkLayer works as a (mostly) independent system. It includes all the features you should need. Other apps make you buy add-on apps to do simple things like having a B2B order form. The team at SparkLayer did all the installation steps for me. When I ran into challenges with my set up, or trying to do something out of the ordinary, they jumped in and helped me out. They even spotted mistakes that another app had made and showed me how to fix those as well. The support from SparkLayer has been the best I have EVER experienced for software.
Before finding SparkLayer, I went through almost all the other apps with B2B solutions, but they were either lacking features or the backend was too complicated. I am glad to have discovered this app because not only does it cover all the features we need for our store, it also has a great backend for setup and settings. To top it off, the customer service is top-notch as they helped me out very quickly several times during the setup process. I am happy to make a recommendation – thanks to the whole team, from devs to support staff! Edit: I almost forgot about the extensive help guide library, which is unlike anything I've seen on a Shopify app before. And if you can't figure out how to do something despite this, there's always support waiting to help you. But I'm repeating myself... In a nutshell: This app is amazing. :)
Thank you very much for you review! We're constantly improving our help guides and support, it's great to have such positive feedback 😊
I recently had the pleasure of start using the SparkLayer B2B app for my Shopify store, and I must say, the customer support truly exceeded my expectations. I was blown away by the speed and professionalism of the service provided. The developer team installed the app within a day, and they were readily available to address all of my questions and concerns.
What impressed me even more was the extensive and well-written documentation provided. It made the setup process a breeze and allowed me to fully understand the app's functionalities. The user experience is exceptional, with a sleek and sharp design that is aesthetically pleasing. The front end of the app is well-thought-out and user-friendly.
Not only did the app itself surpass my expectations, but the customer support team also went above and beyond to assist me with customizing the code. Their responsiveness and clear communication made the entire process seamless and efficient.
In my experience, this app is undoubtedly the best B2B app I have come across. The level of support and the quality of the product are unparalleled. I highly recommend it to anyone looking for a top-notch solution for their Shopify store.
We tried them all.. SparkLayer is the best B2B app out there for Shopify and their support has been consistent and efficient. From the initial call to installation, onboarding and technical implementation; they have been there every step of the way. Really a pro app for pros.
SparkLayer understands the wholesale business model very well and it shows in every little detail in their app. For example: The app allows B2B accounts to have sub-accounts, which is a feature that solves a lot of internal issues for many B2B businesses.
The app installs as a sales channel and offers a lot of features for websites looking to serve different pricing and check out experience for their B2B customers. It can get technical, but worth every minute spent customizing it to your business needs.
You can upload CSV prices for different customer groups or have the app automatically change the B2B pricing based on your own discount formulas.
You can also expand its implementation by using additional metafields, such as override discounts per account, credit lines and balances. In addition, their API is very well documented should you decide to take the customizations further.
You can assign different price lists, payment methods and custom shipping profiles to certain customer groups.
B2B customers can load their own CSV orders into the cart with a simple SKU and QTY columns. They can also re-order with a click of a button and save shopping lists.
They also have a road map so you know what features are being added next.
Thank you very much to the SparkLayer team and looking forward to future updates. You guys rock! Keep up the good work.
Thank you so much for you review, we're glad we've been able to help your B2B business!
SPARK LAYER TEAM IS LIKE FORMULA 1 - FAST AND PROFESSIONAL.
Haha we love it, new tagline! Great to hear you're enjoying SparkLayer, thank you for taking the time to leave a review 🏎️ 🏁
Very confusing setup !
We're sorry to hear you found the setup confusing - that's not the experience we want for anyone! Our support team would love to help get you up and running smoothly. Please don't hesitate to reach out to us at support@sparklayer.io and we'll make sure you're taken care of.
Exceptional customer service! Fit my needs perfectly!
Thanks so much for your review, it's amazing to hear you're enjoying SparkLayer!
TOP! Danke an den super Support!
Danke! :)
Great support!
Thank you for leaving us a review, we'll share this with our team!