Recenze (391)
Zpřesnit
-
Podle hodnocení
I would like to express my satisfaction and gratitude toward the SparkLayer support team. The support provided to us during the integration of your B2B solution on our website was excellent.
We particularly appreciated the team's provision of detailed and precise guidance, covering every setting and technical aspect of the integration process. The quick response time was notable, allowing us to proceed efficiently without delays. Furthermore, we were very pleased with the availability demonstrated, even on non-working days such as Sunday.
We were constantly guided, and the integration of your B2B solution, which we consider highly professional, proceeded smoothly thanks to your assistance.
Thank you again for your great service. We will recommend SparkLayer not only for its excellent product but also for the customer support provided.
Wow - this is all so amazing to hear, thank you for taking the time to share your experience!
We're loving working with you, too, and we'll be sure to pass your words onto our support and onboarding teams :)
Sparklayer is an amazing app if you want to dive into wholesale without the hefty Shopify price tag. It is pretty straightforward to configure but when you run into problems, the team is very responsive and able to help. They also reached out when they noticed I hadn't been using it for a while so customer success is a really important part of how they work.
I especially love Sparkie who, unlike other apps AI tools, actually seems to know what she's talking about. No false advice on app capabilities or sending you down the wrong road here.
I've been really impressed with Sparklayer and would absolutely recommend.
Thank you so much for taking the time to review SparkLayer - we're so pleased to hear you're enjoying working with us (and Sparkie!) :)
This app is a great option to customize how you manage B2B all from one app rather than getting multiple different apps. The Sparklayer team completely handles setup and are great to work with.
There are a few areas for improvement in terms of customization, as every business handle B2B differently, but overall a great app.
Thank you for sharing your feedback - it's great to hear you're enjoying using SparkLayer! It looks like you've been speaking with our team already, which is great. We hope we can continue delivering new features and improvements that work for you as we grow.
Sparklayer gives us everything we need to deliver a first-class B2B experience—clean UX, powerful features, and rock-solid reliability. Support is outstanding (shout-out to Dom, Daniel, Chris and Sparkie team)—every request gets a fast, helpful response. Highly recommend to any company looking to take their B2B to the next level
Thanks so much for sharing your feedback - it's great working with you and helping power your B2B! We'll pass your kind words onto the team :)
Bit of a mixed bag with the integration and sync elements. The overlay is good when it works, the tutorials are excellent and the support is very good, however we have had multiple issues unfortunately, so I would only recommend if you have a super simple set up.
Thanks for sharing your feedback - we're enjoying working with you, and hope our recent support has helped!
We started as a D2C brand but as our B2B business got bigger, we were looking for an easy solution to build a B2B shop that could ideally mirror our D2C shop, had some additional features for B2B customers and wouldn't require manually creating and updating each product from our catalogue.
We tried some other (much more expensive) programs/apps that could connect to our Shopify account but we found most of them rather complicated, not really intuitive to use and not really flexible when it came to adjusting to our needs.
That's why we were super happy when we discovered SparkLayer because it has all the functions we were looking for, is very easy to use and implement and keeps on improving constantly, eg. when it comes to new functions. However, the best part is their customer service because they are super fast and helpful and came up with solutions for any issue or idea we had so far.
As the B2B shop is like a mirror or layer on top of the D2C shop, sometimes SparkLayer requires some creative work arounds, for example when it comes to hiding certain content that should only be visible to D2C customers and we would also love to see some additional functions and improvements, for example when it comes to placing preorders for products that are not launched on our D2C website yet but overall, we are very happy with this app and can only recommend it!
Wow - what an amazing review; thanks so much! It's great to hear we've been able to support your B2B growth and resolve some challenges :)
The whole team, especially Justas, has been incredible. With a major job for our team, their online chat support, as well as zoom support has been second to none and I couldn't recommend them more if you want to use a system like theirs for wholesale orders as well as Shopify. The system works just as they say and their setup and ongoing management is incredible.
Wow, what fantastic feedback - thank you! We're so pleased that you're enjoying using SparkLayer and we'll pass this along to the team :)
We are using SparkLayer to power our new wholesale store using just Shopify (not Plus). Excellent and feature packed B2B solution for an affordable price. There is a learning curve for using some of the features but they have an extensive knowledgebase with tutorials and very helpful support staff. Highly recommend so far!
Thanks so much for sharing your feedback - we're enjoying working with you and it's great to hear you're finding SparkLayer so helpful!
My client needed true b2b capabilities but could not justify the high cost of the Shopify plan for this kind of business. Sparklayer was recommended and they have been a joy to deal with. Super helpful, very hands on during startup and always available to help solve problems for my demanding client. Despite a significant time difference, support is very prompt. Really good people. Now if only it would integrate with Shopify POS....
Thanks for the great review, it's brilliant to hear how well SparkLayer is working for your client! We'll pass your feedback onto our team :)
Sparklayer is hands down the best B2B app I've used on Shopify. The setup and integration do take some effort, but it's absolutely worth it. The help documentation is excellent, the customization possibilities are virtually unlimited, and the support team is incredibly responsive and helpful. Once it's up and running, it delivers a seamless B2B experience. Highly recommend!
It's been great working with you to get your store up and running - we're so pleased you're enjoying SparkLayer! Thanks so much for leaving us a review :)