SparkLayer B2B & Wholesale

Lovely app so far & wonderful customer support. Every request has been answered promptly and completed swiftly! Couldn't ask for better!

How can something like tiered pricing be complicated to set up? I definitely do not advise this app. They also did not respond to our questions, only AI-generated replies. I’m tired of AI chatbots. And while our store was not live, we were charged 5 months total of 250$. It was saying free plan till we get our store live. unbelievable.

great CX and onboarding - easy, to use and reliable

We've been using SparkLayer as the B2B version of our D2C website for about a year, and it's fantastic. The support team is crazy fast, and their documentation is really helpful. Happy to recommend them!

The onboarding process was very simple and I am a complete novice when it comes to anything web dev. Simple integration. I think the stock count features are very helpful and being able to set rules around minimum order value for cetain tiers is an excellent feature.

This is by far the best wholesale app. I heavily researched the top 5 wholesale apps, and demoed a few, and ended up on this one. So glad I did. It has all of the features you could need, the others were quite limited. But we're very happy with SparkLayer.

Now for the support, which is absolutely amazing. Within 24 hours of downloading the app they are reaching out to you to ask if they can help you get it set up and to please schedule an onboarding call. And they will set it up on any theme, and very fast--less than a day. They also respond to any issues you have almost immediately. I've never come across an app where the app creators are so proactive to try to help you and reach out to you to schedule onboarding. If the support for every app were like this, it would be amazing. They helped with many issues, and would even follow up to ask if there was anything else we needed. Just absolute top notch support. Shout out to Daniel, our main point of contact and onboarder.

And they NEVER asked me to leave a review. Not once. Almost every other app helps you fix some tiny issue and then hounds you for days about leaving a review and mentioning their name, which is SO tacky. That's why these mediocre apps have so many 5 star reviews. Daniel, or anyone else, 100% did not do that.

My reviews is long because I was that impressed by their support. They should be a model to how every other app should structure their support. Fast, effective, proactive, and not helping you just so you'll leave a 5 star review and falsely pump up their rating. It's discrediting the entire Shopify review system and makes it hard to find a good app. These guys are the real deal.

I would like to express my satisfaction and gratitude toward the SparkLayer support team. The support provided to us during the integration of your B2B solution on our website was excellent.

We particularly appreciated the team's provision of detailed and precise guidance, covering every setting and technical aspect of the integration process. The quick response time was notable, allowing us to proceed efficiently without delays. Furthermore, we were very pleased with the availability demonstrated, even on non-working days such as Sunday.

We were constantly guided, and the integration of your B2B solution, which we consider highly professional, proceeded smoothly thanks to your assistance.

Thank you again for your great service. We will recommend SparkLayer not only for its excellent product but also for the customer support provided.

Sparklayer is an amazing app if you want to dive into wholesale without the hefty Shopify price tag. It is pretty straightforward to configure but when you run into problems, the team is very responsive and able to help. They also reached out when they noticed I hadn't been using it for a while so customer success is a really important part of how they work.

I especially love Sparkie who, unlike other apps AI tools, actually seems to know what she's talking about. No false advice on app capabilities or sending you down the wrong road here.

I've been really impressed with Sparklayer and would absolutely recommend.

This app is a great option to customize how you manage B2B all from one app rather than getting multiple different apps. The Sparklayer team completely handles setup and are great to work with.

There are a few areas for improvement in terms of customization, as every business handle B2B differently, but overall a great app.

Sparklayer gives us everything we need to deliver a first-class B2B experience—clean UX, powerful features, and rock-solid reliability. Support is outstanding (shout-out to Dom, Daniel, Chris and Sparkie team)—every request gets a fast, helpful response. Highly recommend to any company looking to take their B2B to the next level