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We chose Sparklayer to add a simple and easy-to-operate B2B channel to our e-commerce website. We had fantastic support from Sparklayer's team and it works flawlessly. Highly recommended to all companies willing to quickly add B2B sales to their existing B2C website.
This app helped me scale my website to a more professional product that caters to business clients. The customer support was responsive, informative and incredibly helpful. They showed me additional features that I didn't realize I could do with Sparklayer. 5 stars all around.
We are extremely satisfied with the app. The features are amazing. Just like the documentation. You can tell that the developers of the app put a lot of effort into it. But what is even more important to us is the support behind it. The support is super fast and very helpful.
It took me a while to decide which B2B wholesale app to select but I'm so glad I picked this one! The app is very well made and the service is incredible, you feel like you have your own IT team behind you! If you're looking to build a solid B2B portal, this is the app you need !!
Always happy to help no matter how technical!
The process on implementing SparkLayer to our store was very easy and painless. Support has been great! A feature I would like into the future is a modified version of the sales agent feature to make email & phone orders easier to process. Thanks SparkLayer for a very useful product.
Thanks to this app I was able to add specific B2B features to my shop. I finally found a tool that allows sales representatives to place orders. I had installed others before, but this is the only one that works smoothly, without any error. Support is quick and efficient. Very recommended!
Great app but also great customer service. We are a B2C shop that needed to transition to B2B and Sparklayer was the best way to do so. The app itself is super straight forward and efficient. Chris and his team have been super reactive every time we needed anything. Would recommend 100% ! Great job guys
Great application , probably the best out there right now.
The problem is with their costumer service and support , very disrespectful , logging out in the middle of the conversation you had with them , replying after 4 days , some of my tickets were never replied and my problems have yet to be fixed - not the best experience .
We take feedback very seriously, we pride ourselves on our customer support and delivering a great experience for users of our app. We will investigate your points raised and ensure these are remedied.
SparkLayer is a great B2B application that has solved several problems we were attempting to answer for our ecommerce site. Rhys and the SparkLayer development team has been great and very responsive to our messages. The support from them has been instrumental in our setup process of our Shopify store. I can not recommend them enough!
Being able to offer a Shopify website experience to our B2B customers is a real game changer for our business. The end users are provided with a MUCH improved UX, our internal team can maintain the site with ease, and moving forward we look forward to benefiting from the ever evolving SparkLayer functionality. I highly recommend this app!