Avis (391)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
17 octobre 2024

This is maybe the first app that does everything I wanted it to do. It does all it claims and then some! We're setting up a great B2B option for our customer base. The help is like no-other! Fast and thorough. If you are expanding your B2C Shopify site, there is no better option. Highly recommend.

Haspel
États-Unis
Environ 2 mois d’utilisation de l’application
SparkLayer a répondu 24 octobre 2024

Wow, what great feedback - thank you! Fantastic to hear you're enjoying using SparkLayer :)

17 septembre 2024

We are a small brand expanding to new markets and need flexible pricing to meet the requirements of our B2B clients. We recently had to adjust a whole new list of recommended retail prices (RRPs) and discounts for a single client. Initially, I thought it would be a complex task, but with some help from Ben in Sparklayer support, we were able to fix it all in less than an hour. This app is suitable for businesses of any size that are looking to expand! We have been using it for a year now.

WISE ANGLER
Nouvelle-Zélande
12 mois d’utilisation de l’application
SparkLayer a répondu 19 septembre 2024

This is great to hear, thanks so much for taking the time to leave a review! We'll pass this onto Ben, too :)

29 août 2024

Super Service! Selbst am Wochenende wurde die Installation rasch durchgeführt. Bestellt am Samstag und erledigt am Sonntag!

Die sehr vielen Features, selbst beim günstigsten Abo, sind mehr als ausreichend, jedoch muss man diese auch erlernen. In 2 Tagen habe ich meine B2B-Area aufgebaut und die ersten Bestellungen mit Partnerhändlern testen können.

Das Onlineshop-Overlay ist einfach stylisch, super zu bedienen und das Backoffice ist auch verständlich!

Grandios und Kompliment ans SparkLayer-Team!

LUI e LEI - Interiors
Autriche
5 jours d’utilisation de l’application
SparkLayer a répondu 2 septembre 2024

Vielen Dank – das ist schön zu hören! :)

21 août 2024

This app is exactly what we needed to run both our B2C and B2B platforms from our Shopify Store. The setup process was very quick, and you can have your B2B site up and running in a very short time. I had a few questions during the set-up process and the onboarding team was always quick to respond and extremely helpful. If you are looking for this kind of app, SparkLayer is definitely the way to go.

Runway Athletics
États-Unis
27 jours d’utilisation de l’application
SparkLayer a répondu 27 août 2024

This is brilliant to hear, thank you for taking the time to leave feedback - we're enjoying working with you, too!

17 août 2024

I can’t recommend SparkLayer B2B & Wholesale enough for automating processes! :)

It’s cost-effective, easy to use and has made life so much easier for our customers while saving us a ton of time and hassle on the admin side.

The setup was straight forward for a non-technical person. The technical team were very responsive. Big shoutout to Ben for all his help!

PieceHouse
Nouvelle-Zélande
3 mois d’utilisation de l’application
SparkLayer a répondu 19 août 2024

Thank you for leaving such a great review - we'll pass this onto Ben and our Support team :)

13 août 2024

Sparklayer has been one of the best choices we made. We needed a wholesale solution that was more polished and professional than some of the other options on the app store, and spark layer delivered. They also helped integrate our theme without me ever touching the keyboard, with no discernable glitches or bugs. And, when we did find some funky interactions with other apps on the retail side, their team did all the work to remove these for wholesale customers. 10/10 would sparklayer again.

Redwood Mushroom Supply
États-Unis
Environ 2 mois d’utilisation de l’application
SparkLayer a répondu 19 août 2024

This is great to hear, thank you for taking the time to leave such lovely feedback!

3 juillet 2024

I don't think I've ever had so many issues with an app not functioning properly in my life. The fact that there is such a major time difference makes it impossible to get immediate help. So its always wait for a few hours, sometimes not quite as long...and then they come back with a fix that they haven't actually looked at the whole problem. So tired of this. I have this app on 2 stores because I didn't want to run a 3rd site, but now I am regretting that decision and will probably just pay for another site and cancel these both after paying someone many hours of work trying to get this to work properly.

SoulDeo USA
États-Unis
Environ un mois d’utilisation de l’application
SparkLayer a répondu 5 juillet 2024

We're sorry to hear you've not had a great experience using our app. We've recently hired new Support staff in different timezones and will work to resolve the issues you've faced quickly. We hope to get you up and running soon!

3 juillet 2024

The resources, reference material and support that this app provides is amazing. I am not an expert web developer by any means but I have been able to do some amazing things with Spark Layer because of how well they've documented their how-to's and user manuals and references etc.

A couple times I've needed to reach out to them directly for assistance and firstly, their AI chatbot has been able to get me 90% of the answers I need but when I've been stuck, a real person responded very quickly and helps me get the rest of the way.

I was helped today by Daniel and he was super helpful and was able to trouble shoot a coding related issue I was getting nowhere with. He figured it out and I was able to move on with my day! Thanks Daniel!

Airlight
Canada
Environ un mois d’utilisation de l’application
SparkLayer a répondu 5 juillet 2024

Thanks so much for taking the time to leave a review, we really appreciate the great feedback and will pass it onto our Support team!

3 juin 2024

Sparklayer is an outstanding cost effective solution if you wish to apply B2B functionality to your Shopify store. Once you get your head around how it works its flawless and robust. The Sparklayer team are constantly there for you providing solutions at every hurdle. I wouldnt hesitate to recommend this to anyone looking for a B2B solution.. Well done Sparklayer !

Esposti Ltd
Royaume-Uni
5 mois d’utilisation de l’application
SparkLayer a répondu 5 juin 2024

Thank you for taking the time to leave a review - we're so glad you're enjoying using SparkLayer!

Modifié le 4 juin 2024

Bumpy start with install issues and support not being available straight away but soon fixed and setup properly once they were aware of the problem. Great features and all I need for a B2B store.

Techstyle
Nouvelle-Zélande
12 jours d’utilisation de l’application
SparkLayer a répondu 28 mai 2024

We’re really sorry to hear that you didn’t have a great experience with us. We reached out over email last week but we’ve not yet heard back from you - we’d love the chance to resolve this issue if you’re open to a quick call with our Support team.

It sounds like it might have been a technical glitch that we can rectify quickly, so please get in touch and we’ll get you up and running ASAP!

We take all feedback seriously and would be more than happy to offer you an extended trial period so that you can experience all the benefits we believe SparkLayer can provide your business. We hope to hear from you soon!