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This app helped me scale my website to a more professional product that caters to business clients. The customer support was responsive, informative and incredibly helpful. They showed me additional features that I didn't realize I could do with Sparklayer. 5 stars all around.
We are extremely satisfied with the app. The features are amazing. Just like the documentation. You can tell that the developers of the app put a lot of effort into it. But what is even more important to us is the support behind it. The support is super fast and very helpful.
It took me a while to decide which B2B wholesale app to select but I'm so glad I picked this one! The app is very well made and the service is incredible, you feel like you have your own IT team behind you! If you're looking to build a solid B2B portal, this is the app you need !!
Always happy to help no matter how technical!
The process on implementing SparkLayer to our store was very easy and painless. Support has been great! A feature I would like into the future is a modified version of the sales agent feature to make email & phone orders easier to process. Thanks SparkLayer for a very useful product.
Vamos a usar la solución SparkLayer en nuestra tienda, no tenemos mucho tiempo usándola pero lo que puedo asegurar es que el soporte por parte de Chris para la implantación ha sido de 10 y nos ayudó con todo lo que se le ha pedido de forma eficiente. Creo que nuestra colaboración puede ser para tiempo.
Great app but also great customer service. We are a B2C shop that needed to transition to B2B and Sparklayer was the best way to do so. The app itself is super straight forward and efficient. Chris and his team have been super reactive every time we needed anything. Would recommend 100% ! Great job guys
With this app we have been able to set up the online shop we need! Very simple to use but has a lot of powerful functionalities. The SparkLayer team has been extremely helpful throughout the whole process aiding with the installation process and also, with any issues we have had. Over all, a fantastic app to have!
Great application , probably the best out there right now.
The problem is with their costumer service and support , very disrespectful , logging out in the middle of the conversation you had with them , replying after 4 days , some of my tickets were never replied and my problems have yet to be fixed - not the best experience .
We take feedback very seriously, we pride ourselves on our customer support and delivering a great experience for users of our app. We will investigate your points raised and ensure these are remedied.
SparkLayer is a great B2B application that has solved several problems we were attempting to answer for our ecommerce site. Rhys and the SparkLayer development team has been great and very responsive to our messages. The support from them has been instrumental in our setup process of our Shopify store. I can not recommend them enough!
Being able to offer a Shopify website experience to our B2B customers is a real game changer for our business. The end users are provided with a MUCH improved UX, our internal team can maintain the site with ease, and moving forward we look forward to benefiting from the ever evolving SparkLayer functionality. I highly recommend this app!