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Great onboarding and kind support. We were looking for a good app which suited our b2b needs. This one def do!
The best option if you don't want to buy shopify plus. Very good help and a very good ai help robot. Thank you so much for this app!
Thank you for your kind feedback 😊
Very useful app. Service is next level! Rhys & Chris have been very helpfull installing the app and really took time to answer all my questions through chat and online sessions.
This was, without a doubt, the best app-expierence we have ever had!! With SparkLayer you build a B2B platform in just a few hours and his has everything you could possibly want, fully integrated with your Shopify B2C shop, your inventory, etc. Even more impressive then the app itself, is their customer service. Really unseen! Fast, super friendly, helpful and skilled. It feels like you engaged a specialised company with a dedicated staffmember. Companies like this make it fun to build a business!!! Highly recommended!
SparkLayer adds essential B2B features to Shopify without the high cost of the native B2B plan. The app is easy to use, the documentation is detailed and clear, and the support team is friendly, extremly fast, and very helpful. Definitely recommend it for everyone looking for B2B solutions!
This is all so great to hear, thank you for taking the time to leave us a review!
Personally, I think its the best B2B app out there. It looks like the site was natively made for wholesale, not just some ovelay slapped. And more important, the support is right there for you. Their documentation is highly detailed where most of the customization one can do themselves. To those who read a negative review about the tier set up. Yes, its a little more complicated, but thats because how the cart and pricing functions on the backend. For the little pain, in return, you will get a cart that is much quicker and smoother. I know this 1st hand, as I constantly struggled with it on a couple of other b2b apps.
We’ve had a wonderful experience working with Sparklayer. Their platform is intuitive and integrates seamlessly into our workflow, but what truly stands out is their customer service.
Their team is responsive, knowledgeable, and genuinely invested in helping their customers succeed. Questions are answered quickly, and solutions are provided thoughtfully and efficiently. It’s clear they value long-term relationships and take pride in supporting the brands they work with.
We appreciate the level of care and attention they provide and highly recommend Sparklayer to any business looking for both strong functionality and exceptional support.
Thank you so much for leaving us a review! It's brilliant to hear how much you're enjoying SparkLayer - we'll be sure to pass this to the team to share the lovely feedback :)
Been loving Sparklayer so far! Their support is fantastic, from the very beginning stages of researching which app works best for my store, to complete set up. This app makes a huge upgrade for my b2b customers shopping experience than my last website/setup.
Wow, thanks for sharing such great feedback! We're so pleased to hear you're enjoying using SparkLayer :)
How can something like tiered pricing be complicated to set up? I definitely do not advise this app. They also did not respond to our questions, only AI-generated replies. I’m tired of AI chatbots. And while our store was not live, we were charged 5 months total of 250$. It was saying free plan till we get our store live. unbelievable.
We’re very sorry to hear about your experience, and thank you for sharing your feedback with us about our tiered price lists. While the initial stage of setting up tiered price lists is currently manual, we provide full onboarding guidance and would be happy to jump on a call with you to go through this.
It looks like a few members of our team have reached out since you raised an initial ticket. If you’d be open to giving us a second chance, you can simply reply to their emails, and we’ll go from there. We're sorry for any misunderstanding around pricing and are very happy to discuss this if you're open to exploring SparkLayer again.
Lovely app so far & wonderful customer support. Every request has been answered promptly and completed swiftly! Couldn't ask for better!
Thank you for leaving a review, great to hear you're enjoying SparkLayer! :)