SPD Split Payment & Deposit
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Initially gave this app a 1 star review. PLEASE NOTE: THIS APP DOES NOT TAKE ANY AUTOMATIC PAYMENTS. It simply splits the payments for your customers, and you have to rely on your customers honor to pay during the time period you give them. Well, I had 5 customers that didn't pay once the deadline came and went. Now, their status says "expired" on the app. Now, I have to take the time to email each customer individually that a payment has not been made, because I cannot do anything about this status on the app. I was informed I can't do anything once the deadline has passed. I'm now out $150. If customers knew this about any shop that carries this app, they could actually just wait to get their item, and decide not to pay since it's not an automatic payment. I can't rely on customers to honor their word to pay once they've received the item. There's no incentive then. Gave an extra star for the customer service rep that calmly helped me.
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Great App, works great and makes customer payments a lot easier for those have have to use 2 different payments
We are glad to hear that you are enjoying the app! 🌟
It’s great to know that it makes managing multiple payment methods easier for your customers.
Thank you for sharing your experience!
very helpful and useful for my needs
Thank you so much! 😊
We’re happy to hear the app is helpful and fits your needs.
This app will NOT work to split the cost for customers that want to use two credit cards or one credit card and Paypal. The reason it won't work is that it splits the total cost that is in the cart, BEFORE shipping or taxes are added to the total. For instance, if your customer has $200 worth of merchandise in their cart, this app will split that for them and lets them choose how much to put on each card. But then let's say that shipping is $10 and tax is $14. That makes the final total $224. The additional $24 is not included in the split and therefore not collected. I've tried to explain this to them but they don't get it. I don't understand all the reviews that love this app unless these store owners aren't charging shipping or taxes to their customers. Nice concept, but worthless.
We’re sorry to hear about the difficulties you’ve experienced.
Our team is always here to provide guidance and support to make sure everything works as expected for your store.
Please don’t hesitate to reach out to us — we’re ready to assist and help resolve any issues you may have. 🌟
So far so good.
Love to hear that! 😊 We’ll keep it that way!
Très bon SAV
Thanks a ton for the lovely feedback! 💛
So happy we could help, just give us a shout anytime you need us!
Great
Thanks so much for your review! We’re happy to hear everything is working great for you. If you ever need assistance or want to explore more features, we’re here to help.
Very good customer support. Thank you!
Thank you for your kind feedback! We're glad you had a good experience with our customer support. 😊
Great service.
Thank you so much for your kind review! 😊We’re really happy to hear that you’re satisfied with our service. Your feedback means a lot to us and motivates our team to keep doing our best.
If you ever need any help, feel free to reach out we’re always here for you! 🚀
works great
Thanks so much for your review! We’re happy to hear everything is working great for you. If you ever need assistance or want to explore more features, we’re here to help.
