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we like the Variety that is offered
Thank you for your feedback! We're so glad to hear that you appreciate the variety of products we offer. We’re always working to expand our selection and provide options that help support your business. If you need anything else, feel free to reach out! Happy dropshipping!- Eleanor 😊
top bedrijf !!
Bedankt voor de geweldige review! 😊 We zijn zo blij dat je tevreden bent met onze service. Als je ooit vragen hebt of iets nodig hebt, aarzel dan niet om contact met ons op te nemen. We zijn hier om je te helpen! 🚀 - Eleanor
Goodd
Thank you for the feedback! We're glad to hear you think it's a good app. If you have any questions or need assistance, feel free to reach out. Enjoy using it! - Eleanor
How easy it integrates with sales channel
We know that every business is unique, which is why we offer customizable settings for each integration. You can tailor the integration to fit your specific needs and workflows, ensuring that everything runs smoothly and efficiently. - Erwin
Net aan het ontdekken en prima tot nu toe
Welkom bij Spocket! We zijn blij dat je hebt besloten om onze service te gebruiken voor je dropshipping-reis. Neem gerust 24/7 contact met ons op via ons chatkanaal of stuur ons een e-mail op support@spocket.co - Abby
Spocket gives you a rocket of a good start :-) It covers some of the best trending products and is easy and simple use. Get started now & have fun.
Lovely! Thank you for your review! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigal
You charged me twice to start a trial to join you, and your onboarding does not let me enter the plattform, refund me my money and stop vibe coding your stuff, idiots.
We’re sorry to hear about your experience, especially regarding the duplicate charge and difficulty accessing the platform. We understand how frustrating that must be, and we’d like to look into this and help resolve it as quickly as possible.
Please reach out to our support team with the email address associated with your account so we can investigate the charges, review your onboarding issue, and assist with the refund if applicable. We appreciate you bringing this to our attention and apologize for the frustration caused
downloaded app 10/20/25 did not use app, items were hard to find and not easy to drop, charged 54.99 on 11/9/25, unaware, once i became aware of charges deleted app on 11.26.25, was charged again 11.28.25 another $54.99. attempted to reach out using 24/7 chat on spocket website, waited 45 mins for response, no agent ever attempted to assist
We’re really sorry to hear about your experience, and we understand how frustrating unexpected charges and delays can be.
Spocket subscriptions begin after the trial period unless canceled beforehand, which is likely why the charges occurred. Simply deleting the app does not automatically cancel the subscription, as it needs to be canceled directly from the account settings.
That said, we’re concerned to hear about the difficulty you had reaching our support team. This is not the experience we aim to provide, and we sincerely apologize for the inconvenience.
We’d really like the opportunity to look into this for you and make things right. Please reach out to us directly at support@spocket.co
with your account details so we can review the charges and assist you promptly. - Eleanor
The app is easy to learn to use, especially for beginners, Irene is the best! I have so many questions and she always seems to know the answers. I would have appreciated knowing that there was a limit to how many products you could import at the beginning AND that that meant EVEN if you change your mind, so lets say you delete a product and replace it with another product, EVEN if you haven't even sold any units, it doesn't matter. It still counted against my 25 imported items. This was very frustrating when I was just starting out and had not even sold one item yet! Things are getting better, though so we'll see how it goes. So far so good!
Thank you so much for your thoughtful review! 🌟
We really appreciate your feedback about the product import limit, too. We understand how that could be frustrating when you’re just getting started, and we’re always looking for ways to make the experience clearer and smoother for our users. It’s great to hear that things are improving for you — we’re excited to see your continued success! 💛
Happy dropshipping!- Eleanor 😊
Je déconseille fortement cette application à tout e-commerçant sérieux.
Deux commandes (18 et 19 septembre) sont restées bloquées “en traitement” pendant plus de 3 semaines, sans aucune expédition, ni nouvelle du fournisseur.
Malgré mes relances répétées, le support m’a seulement demandé de “patienter 24-48h” encore et encore… jusqu’à ce que je sois obligé de rembourser mes propres clients.
Un mois plus tard, je n’ai toujours pas reçu le remboursement d’une des deux commandes.
Spocket promet un traitement en 2-3 jours et un envoi sous 5 jours — c’est totalement faux.
Leur système est lent, opaque, et aucune responsabilité n’est prise du côté des fournisseurs.
Résultat : perte financière, perte de crédibilité auprès de mes clients et perte de temps.
Bonjour,
Nous sommes sincèrement désolés pour l’expérience que vous avez vécue — ce n’est clairement pas le niveau de service que nous souhaitons offrir à nos utilisateurs, et nous comprenons parfaitement votre frustration.
Les délais prolongés de traitement et le manque de communication que vous décrivez ne sont pas acceptables, en particulier lorsqu’ils ont un impact direct sur vos propres clients et votre crédibilité. Nous reconnaissons également que nos délais annoncés n’ont pas été respectés dans votre cas, et nous en assumons la responsabilité.
Concernant le remboursement encore en attente, ce point est prioritaire pour nous. Nous vous invitons à nous recontacter directement support@spocket.co avec votre adresse e-mail et les numéros de commande concernés afin que nous puissions vérifier immédiatement la situation et finaliser le remboursement restant sans délai.
Vos retours sont pris très au sérieux et ont été transmis à nos équipes afin d’améliorer le suivi des fournisseurs, la transparence des commandes et la qualité des réponses du support.
Encore une fois, nous vous présentons nos excuses pour les désagréments causés, et nous restons à votre disposition pour résoudre ce dossier au plus vite.- Eleanor
