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I'm an amateur in the business and, after trying many other apps, I had to get rid of them and just keep Spocket. Many look like they have it all together, but none compare to Spocket for small new businesses who want to function like the big guys.
Hello eNYCultures! Thank you so much for you review! It fills us with pride to know that our service is valued by our dropshippers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I have had a great experience with Spocket. They have a wide variety of suppliers and products including EU US UK and Aliexpress.
The customer service is best. The team reply instantly and is happy to guide you if you are new to dropshipping. I thank and appreciate everyone in the customer service team. especially, Rohini, who helped me with some troubleshooting and was patient and followed up until everything was solved. I recommend this app and give it 10 stars instead of 5. I will renew for sure next year.
Hello there! Thanks for your feedback! We are glad you like the service! We’re pleased that Rohini was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Love this app! Lots of variety, easy install and loading. My only complaint is that some pricing is crazy high. Other than that I love it!
Hi Lisa Ray! Thanks for the feedback! We are so glad you find Spocket easy to use and very user-friendly. Meanwhile, we have forwarded your feedback to our Team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co so we can help you with product and plan pricing. - Abigail
It says there is a free plan available, but whenever I tried to add an item to my import list, it kept trying to make select a plan to upgrade to. A free plan doesn't count as a free plan if all I can do is look at the products and cannot actually order them without upgrading. False advertising.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime so we can share with different promotional plans that we do offer. Thank you for giving us a chance and we wish you all the best! - Abigail
Très facile à accéder Super
Merci beaucoup pour ce super retour ! 😊 Nous sommes ravis d'entendre que l'accès à notre application vous a été facile. Si vous avez des questions ou besoin d'assistance, n'hésitez pas à nous contacter. Nous sommes là pour vous aider à réussir ! 🚀 - Eleanor
Très facile et très pratique. Je valide
Merci beaucoup pour votre retour ! Nous sommes ravis que vous trouviez Spocket facile et pratique à utiliser. Si vous avez des questions ou des suggestions, n’hésitez pas à nous en faire part. Bonne continuation dans votre aventure de sourcing ! 🌟 - Eleanor
Très bien pour trouver des produits
Merci beaucoup pour votre retour positif ! Nous sommes ravis que vous trouviez notre plateforme idéale pour trouver des produits. Nous nous efforçons de rendre la recherche aussi facile et efficace que possible, et c'est génial de savoir que nous avons répondu à vos attentes. Si vous avez des questions ou avez besoin d'aide, n'hésitez pas à nous contacter. Merci encore pour votre soutien ! - Eleanor
I have been with other drop ship platforms. None are this fast and accurate and I missed something in my shop setup on my site and support was fast to be live and solved my issue in a few clicks. Doesn't get better than that.
Thank you so much for your thoughtful feedback! 🌟 We’re so glad to hear that you found the app easy to use and that Irene has been such a great help we’ll be sure to pass along your kind words to her!
We really appreciate your input about the product import limit, too. Your experience helps us understand where we can make things clearer for new users, and we’re already looking at ways to improve communication around that feature.
We’re happy to hear things are going better now, and we’re excited to continue supporting your growth. Thanks again for sharing your experience and for giving us the chance to improve! 🙌 We're here for you! Happy dropshipping!- Eleanor 😊
I think it's great and I have access to a wider range of products and services
Thank you so much! We’re thrilled to hear that you’re enjoying the wider range of products and services. We’re always working to bring even more great options your way! We're here for you! Happy dropshipping!- Eleanor 😊
Easy to use and extremely helpful customer service. They answer right away!
Thank you so much for your kind review! We're delighted to hear that you found our service easy to use and that our customer support was able to assist you promptly. We truly appreciate your feedback and look forward to serving you again! - Eleanor
