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Walked me straight to resolving the issue and I was able to get the issue resolved immediately .
Thank you for your wonderful feedback! We're glad to hear that our team was able to guide you straight to the solution and help you resolve the issue right away.
If you ever need anything else, we’re always here to help! - Eleanor
Awesome team and readily available to assist. Syngyn helped me out a lot!
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. Syngyn will be especially happy to know they made a positive impact. We're here for you! Happy dropshipping!- Eleanor 😊
Very knowledgeable tech's and 24/7 customer support. It's A no brainer.
Thank you for the great review! We're thrilled to hear that you find our team knowledgeable and our 24/7 support valuable. Your confidence in us truly means a lot we’re here anytime you need assistance.
Thanks again for choosing Spocket! - Eleanor
What I love about this app is that whatever problem, issue or question I have is immediately answered or resolved. The techs are fantastic! I just had a wonderful experience with Eleanor, who was so very helpful, caring and encouraging. I’ve yet to have a bad experience and am sure I won’t.
Thank you so much for your kind words! We're thrilled to hear that you've had such consistently positive experiences with our app and support team. Eleanor will be especially happy to know her help made a difference for you. She truly embodies the care and dedication we strive for. We're always here whenever you need us, and it's wonderful to know you feel supported every step of the way! We're here for you! Happy dropshipping!😊
Had tons of great items for being on the $99 month plan, the only issue is I cancelled it because I wasn't getting any sales and I was still charged.. and this is the only place I can find to contact someone now that the app is uninstalled.
We’re really sorry to hear about the billing issue after cancellation. That’s definitely not the experience we want for our users. Please reach out to us at support@spocket.co so we can look into your account and resolve this for you right away.
Even though the app is uninstalled, we’ll make sure this gets sorted quickly. Thanks again for bringing it to our attention!
Elenor was amazing! Gave me time to fix a billing issue.
Thank you for sharing your experience! We’re thrilled to hear that Eleanor was able to assist you and give you the time needed to resolve your billing issue. We’ll be sure to pass along your kind words to her! - Eleanor
Love this app, has some of the best suppliers out there! It’s very easy to use and in my opinion has a good cost for it’s value.
Thank you so much for your awesome review! We're so glad to hear that you're loving the app and finding the suppliers and ease of use to be a great match for your needs. We also agree that the value is key, and we’re happy to know you’re getting the most out of it. Your feedback means the world to us, and we’re excited to continue supporting your success! Happy dropshipping!- Eleanor 😊
Each time I have reached out, I always receive quick and knowledgeable responses.
Thank you so much for your kind words! I'm glad to hear that you've always received quick and helpful responses. It's always a pleasure to assist you! Happy dropshipping!- Eleanor 😊
Great selection, Easy to understand and navigate
Thank you so much for your kind words! We're thrilled to hear that you found our selection to be great and that the site was easy to navigate. We strive to make the experience as seamless as possible, and we're glad it worked well for you. We hope to continue exceeding your expectations. Happy dropshipping!- Eleanor 😊
Socket makes things easy. I like how clear the platform is, and that most ship times are quick.
Thank you for your feedback! We're thrilled to hear that Socket has made things easier for you. We strive to provide a clear and efficient platform, and it's great to know you're enjoying the quick shipping times. We appreciate your support! Happy dropshipping!- Eleanor 😊
