Spocket: USA & EU Dropshipping

Great support, especially Lorena - thank you a lot! :) the tool works well for running a ecommerce business, although we are just testing various options how it works for integrating prices, stock levels and shipping delivery times estimated vs realistic in (supplier performance)

Very easy to use and absolutely AMAZING customer support. Russel helped answer all of my questions quickly and thoroughly with great detail so that I understood everything clearly. I am very pleased and happy with my choice to use Spocket for my new dropshipping store on Shopify. Highly recommended! :)

I love the ease of finding products on this app. I had a question about available sizing charts that I wanted to use for a supplier. I reached out to Spocket and Andie sent a message to the supplier for me and within a day, he had the information that I needed. I was very pleased with the support that I received.

This app is great for dropshipping. The customer support is excellent and the app is very easy to use. I like how they have default settings for pricing- set your markup multiplier and go. the only con is the suppliers sometimes come and go with products so you have to do research on them and make sure they will not run out of product.

This app is excellent for selling products or managing your inventory. It is easy to use, and the interface is sleek and professional. I am excited about the future of my business to reach the USA AND EU markets. Spocket has been a lifesaver for me. I can see where I am in line so I can decide if I need to upgrade to find a best-selling product. Spocket is an excellent app.

Easy to navigate. Able to find a lot of products although the filters aren't very specific so have to weed through extra products lists. Wish would list more products on a page. When ordering samples, would be nice to be able to put multiple products in one order from the same supplier. Overall a good experience and find it easier to use than other apps and able to find great products!

Spocket has been a fantastic experience for me so far. I love the selection of unique and high-quality products they offer, and the ordering process is incredibly straightforward and efficient. The customer service is top-notch and I've had great experiences with them every time I've reached out. Overall, I am thoroughly enjoying my experience with Spocket and would highly recommend it to others.

This app is great so far in that it has a list of products sold and shipped exclusively in US and it integrates well into Shopify. The customer service is prompt , recently I had issue pushing my products to store, Agent Ria helped me solve it. I am a new user so my review is only going to cover the User Experience of this app and not actual Dropshipping experience. Maybe after some months of using I am sure.

The Spocket site is super user friendly and makes it easy to edit products, prices, add in shipping costs, etc.

I have used the chat feature a couple of times on Spocket. In this instance, Spencer gave quick responses and found a solution that worked. He also followed up with me via email to make sure everything turned out after our conversation. I really appreciate the quick turnaround time and attention to detail that the customer service offers.

You need to be careful with this company guys just a heads up.

I ordered a sample that I was billed for and it never arrived. They don't have a way for you to contact the vendor to get shipping updates. Their customer service is also not aware of where the sample is. So it is lost in the ether with no explanation. I tried to get a refund but until they know where the sample is, that won't happen.

So they don't know where or when it will arrive, and no refund can process until that happens. So basically, I may or may not receive anything.

If you are counting on them to fulfill orders at volume, this is what you can expect. There are many other drop shippers who will handle support better.

I also tried to cancel the free trial literally minutes after I got a notification that my card was billed $49.99. They told me per their terms there is no way they can refund me. If you've worked with other companies before, you know free trial refunds aren't that difficult to get refunded.

So just beware if you plan to work with them.