Spocket: US & EU Dropshipping

Spocket is spot on! No auto-bot generic support via chat! Quick, quality responses to questions about processing and shipping times for drop ship product in the US. I wasted time clicking around on other competitor websites. I'm new at this, so having a real person respond was very reassuring. The rep even helped me find products that I was looking for by sending me direct links. My only regret is that I didn't start with Spocket first!

VERY UNRELIABLE! I have had to cancel several of my orders due to no inventory to Fullfill the orders, yet the inventory shows there is product. All they can say is: we will investigate but keeps happening!! How are you supposed to put your name on their products If they can't Fullfill? Save yourself money and find a more reliable drop shipper. I should of cancel the first time it happened but gave them the chance and never delivered as drop shipper.

I'm still learning to use the app, just discovered it today. So far it has been pretty straight forward for the most part, i'm excited to see where this could take our business. Spencer has been extremely helpful and patient in answering all of my questions and gets back to me pretty fast. So far i would highly recommend this app especially if you are interested in shipping worldwide. I will update review as i start to use it more. But customer service has been amazing!

Using Spocket, the dropshipping app on Shopify, has been an absolute game-changer for my business. It has truly transformed my business in remarkable ways. I want to give special recognition to PRINZ, a Spocket representative, who has already provided such invaluable assistance throughout my dropshipping journey. I highly recommend Spocket to anyone looking to excel in the world of dropshipping. I am excited to continue exploring and utilizing the app to further enhance my business.

Not sure where these items are sourced from but looks kind of like Ali products. You can not sell anything on any platform but your Shopify website. They are extremely over priced for us. Sourcing yourself may be a better option unless you already have an established dropshipping only store, but for us we sell handmade stuff and just wanted crystals and accessories to go with our Spiritual metaphysical things. Most of the tarot cards seem to be knock offs which can get you in to trouble. Yes any money you pay they WILL NOT refund it seems, even if you don’t want to use their services. Read the fine print as that holds ALL the Truth or lack there of.

This is a scam!
Why NOT to use this:
1) They push you to sign up for their trial. Even when you cancel right away, they continue to charge you. I've tried to cancel three times and have been charged $300 U.S since. They refuse to refund me.
2) Their prices are way too high on the products. It's impossible to make any money with them.
3) Their positive reviews are one of two: Fake (You can tell from the "names" of the stores) or They are from people that got paid in credits from Spocket as soon as they downloaded the app.
The only way this app makes their money is from getting users to upgrade, and then their app not working properly when you try to cancel. Just read the other 1 star reviews before you sign up.

Edrielle & Russel were terrific customer service reps! Edrielle helped me make a critical decision for my business as I was having some challenges with the results of exploring various apps and platforms previously. She took the time to confirm various details which helped me make the decision to go forward with Spocket. I am so excited to try Spocket and Russel helped confirm details so I could go forward with various aspects of sign up. Thank you Edrielle, Russel and Spocket!

Erwin was very helpful with providing insight on certain products available in your inventory database. He helped me better understand the reasoning behind a few details which were not obvious to me and which will help me pass on that info to my customers if ever needed so I have that info on hand. Thank you Erwin!

Ria was very helpful at identifying and clarifying various critical details essential for successful payment processing and fulfilling order processes. The info she provided was pivotal for preventing any issues and enabled me to work within the terms of payment for order processing in a successful manner for small business starting a drop shipping component. Thank you Ria and Spocket! Your customer support is phenomenal!
Edrielle once again has helped me greatly! She has been by my side helping me navigate the Spocket platform!
Russel once again was really patient and thorough when helping me out with all pricing inquiries. Thank you!
Spencer was great at helping confirm what I was able to revise and customize in product descriptions so I do not break any connection between my store and the products on Spocket.
Edrielle consistently delivers thoughtful and conscientious details, advice and feedback on all of my concerns to assure I have what I need to move forward.
Alleighna is a consistently great customer service rep. Every time she has been considerate, kind, helpful and has gone out of her way to make sure that my concern is resolved. She has once again helped me greatly at a time where I really needed it. Thank you so much Alleighna! Thank you Spocket management as well!

Lorena was super helpful! Spocket is amazing and well stocked. I was very impressed with the customer service.

Spocket is hands down the best dropshipping app on the web. It's been a big boost for our sales and our customers love the products we get through them. Highly recommend!

I NEVER write reviews but I just had to rave about the customer service I have received from the Spocket staff -- Kim, specifically, is AMAZING!! My customers love the clothes too. A+++