Avaliações (629)

Classificação geral
3,6
Número por nível de avaliação
  • 77% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 14% das avaliações são de 1 estrelas
14 de março de 2024

Great experience to date. Information and procedures are clear. Lorena assisted my queries, promptly and clearly.

Tommy Handler
Austrália
4 dias usando o app
Spocket deixou uma resposta 18 de março de 2024

Hi Tommy Handler!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Lorena. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

12 de março de 2024

Huge Shoutout to Ria with customer support! She did everything possible to help make sure my issues were resolved in a timely manner. I feel completely confident doing business and knowing that I'll be cared about. 10/10 best service. You go, Ria!

Pet Supply And Play
Estados Unidos
9 dias usando o app
Spocket deixou uma resposta 15 de março de 2024

Hi Pet Supply And Play!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Ria. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

22 de fevereiro de 2024

Au début j'avoue je ne comprenais pas grande chose. Heureusement spocket a un service client compétent. L'agent Robin est très professionnel. Cinq étoiles pour Robin.

Makonati
França
2 dias usando o app
Spocket deixou uma resposta 24 de fevereiro de 2024

Hi there!
Merci de nous avoir laissé une si belle critique. Nous sommes heureux que vous ayez apprécié votre expérience ; notre équipe de support client, en particulier Robin, sera certainement heureuse de lire ce que vous avez écrit. Nous accordons la priorité à l'expérience et à la satisfaction de nos clients et votre avis réaffirme le travail acharné que nous déployons chaque jour. N'hésitez pas à nous contacter 24h/24 et 7j/7 via notre canal de chat ou vous pouvez nous envoyer un e-mail à support@spocket.co - Abby

9 de fevereiro de 2024

Leah was amazing, she very very patient and guides you every step of the way.
GO LEAH............

Dominica Beauty
Estados Unidos
13 dias usando o app
Spocket deixou uma resposta 12 de fevereiro de 2024

Hi Dominica Beauty!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Leah. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Data de edição: 10 de fevereiro de 2024

Many thanks to the support team for their great efforts to solve my refund issue specially the collaboration from Abigail ..very responsive team.

Shopiy4u
Estados Unidos
Aproximadamente 2 meses usando o app
Spocket deixou uma resposta 6 de fevereiro de 2024

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby

8 de dezembro de 2023

Spocket is amazing i have never been a part of something set up for everyone to succeed. It gives clear instructions on how to build a profitable business

Ashley Express
Estados Unidos
4 dias usando o app
Spocket deixou uma resposta 11 de dezembro de 2023

Hello Ashley Express! Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Data de edição: 31 de dezembro de 2023

Support is wonderful and quick to answer!

The Inner Spring
Estados Unidos
Aproximadamente 1 mês usando o app
Spocket deixou uma resposta 25 de novembro de 2023

Hello The Inner Spring! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Data de edição: 19 de janeiro de 2024

Marianne clear out all of our questions very fast. And the APP itself is very intuitive end friendly, Recommend Spocket for your Dropshipping business 100%

Sofia Naturale
Estados Unidos
3 meses usando o app
Spocket deixou uma resposta 20 de novembro de 2023

Hi Sofia Naturale! Thanks for your feedback! It is fantastic that Rohini was able to help you with your inquiry. We'll definitely keep up the good work. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

13 de novembro de 2023

Prinz from the CS Team was awesome - walked me through the situation, very responsive/knowledgable, and resolved my issue quickly - appreciate it!

The Emporium Matrix
Estados Unidos
2 meses usando o app
Spocket deixou uma resposta 16 de novembro de 2023

Hello The Emporium Matrix! Thanks for sharing your positive review of Prinz's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

11 de novembro de 2023

Lorain was so helpful,and she attended to me in very timely fashion. Shes aweso.e!!!

BLVD CHARM...
Estados Unidos
3 meses usando o app
Spocket deixou uma resposta 13 de novembro de 2023

Hello BLVD CHARM...! We are glad Lorena was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby