Avaliações (629)
Refinar
-
Por classificação
Love the great products and ease of use.Would love to have more access to premium products at the lower payment plans. This will enable us startups to build quicker.
Thanks for your review! We appreciate your feedback as this would help us improve. We have forwarded this to our marketing team to see what can be done with the Premium products. We currently offer promotional plans right now that you might be interested in! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Spocket is a great tool for new dropshippers like me. It's easy to navigate and has a great variety of products that will fit in my store. Can't wait to get started!
Thank you for signing up with Spocket! I'm glad you're enjoying the setup so far. We hope to meet and even exceed your expectations. If you require our assistance, we are always available! If you need assistance, please contact support@spocket.co and we will gladly assist you! - Irene
Super easy to use, search and push to your store front. I have yet to have any sales as I just did this today, but I am very excited! There are tutorials and support as well.
Delightful! Spocket is highly recommended for beginners in the dropshipping business, so we made it simple for everyone. Feel free to reach out to our customer service team at any time! - Erwin
i had a few shipping questions and Spencer took me through it step by step helped me with a few other questions i had as well and the app itself is easy to use and makes it easy to use
Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Spencer hears about your feedback. It will make his day! - Irene
Leah at Spocket has been a great help. I appreciate how quick she was to address my concerns and then follow up the next day. I have enjoyed using Spocket and recommend the app to everyone.
Thanks for sharing your feedback! Please reach out to us via email at support@spocket.co or 24x7 live chat in case the issue persists. - Irene
I browsed this app looking for US/EUR sourced merchandise. I had a lot of questions before deciding to join and Russell helped me out a lot and his responses were very fast! The reviews about great customer service are right!
Awesome! Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that Russel's assistance has made such a difference and has finally solved your problem. -Erwin
I think there are not as many products for pets. I feel it is limited for my niche. Could use more customer support and also email updates on products related to my store's niche instead of other random products that are not relevant.
Thanks for the feedback! Definitely noted on adding more pet products. Regarding customer support, we aim to provide the best, although sometimes the number of requests per day can be quite a lot and so it takes a bit of time to attend to everybody. We hope you can understand. But we'll definitely be better at managing messages from merchants in the future!
I spoke to two people in customer service Prinz and Leah. The chat is very helpful. Both reps got on quickly and helped me with my problem. Very convenient human-to-human connection! I am glad to be working with Spocket on my ecommerce store.
Thank you so much! It fills us with so much pride to know that our Spocket service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Leah and Prinz receive your feedback! Looking forward to the success of your store😊Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
We truly appreciate your patience in working with us. ❤️
Love this app. Everything is pretty smooth to work with and the customer service is amazing if you have any issues. Especially working with Erwin. I only had a small issue, but they handled it with the care of a big issue. I have been completely satisfied with spocket.
Wow! Thank you so much for letting us know you had a fantastic experience! Send us a message anytime you need anything! - Irene
Great support, especially Lorena - thank you a lot! :) the tool works well for running a ecommerce business, although we are just testing various options how it works for integrating prices, stock levels and shipping delivery times estimated vs realistic in (supplier performance)
We're pleased you were able to easily integrate our app into your store, as we intended. Spocket's shipping times are usually the quickest you'll find, especially for our US suppliers. We'd love to assist you in locating the products you require with faster shipping! Please contact us at support@spocket.co if you have any questions or need assistance. Thank you very much! - Irene
