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Prinz was such a big help. He took us through the onboarding and answered all of our questions! 10/10 EXPERIENCE!
Awesome! Thank you so much for your wonderful feedback! We'll forward your kind words to Prinz, who we're sure will be delighted to read your comment. Have a wonderful day! We look forward to assisting you again soon! - Irene
Spocket is an easy-to-use site with great customer support! I appreciate the quick response to questions. Thanks!
Thank you so much for choosing Spocket, it means so much to us. We really appreciate you taking the time to share your experience with us. Feel free to reach out to us if you need assistance and we'll be happy to assist you! - Erwin
Amazing! I love the product selections and how easy it is to import to my store. Excellent descriptions, as well!!
Thank you so much for your wonderful review! We're thrilled to hear you're enjoying our product selection and that importing to your store has been so easy. It's great to know the product descriptions have been helpful too. We truly appreciate your support and look forward to continuing to provide products and resources that help your business grow! - Eleanor
Melvin was very helpful in getting my troubleshooting solved in a timely and responsive manner. Thanks so much! :)
Thank you for leaving a review for Melvin. We're so glad your inquiry was answered in a timely manner. Our team is always working to provide assistance as quickly as possible. We hope to assist you again soon. - Erwin
A very exciting app so far. Easy to use.
I recommend this app. It is something can be easily done for dummies lol
Thanks for this! And just know that you have more to be excited about as we're always making improvements to the app.
Very helpful and exact with helping. Easy to understand guidance. Much appreciated. Lots of products to choose from
Thanks for your feedback! It gives us much pleasure to know that you love the app and our products. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin
I find really good products on here. What I really like is I can see if I'll make a profit based on shipping costs.
Wonderful! We are glad you are able to find good products on Spocket. We'll keep on adding more products for you to choose from. Reach out to us at support@spocket.co anytime you need help! - Erwin
Russel provided amazing customer service when I ran into an issue. Russel had very speedy replies highly recommend.
Thanks for your feedback! It gives us much pleasure to know that you love the app and that Russel was able to provide you with the assistance you need. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Irene
I am new to Spocket and so far their customer service has been excellent and Spocket is so easy to use with Shopify!
Welcome to Spocket! Thanks for telling us about your experience with our customer service and platform. We are happy to have you with us! Thank you for choosing Spocket!
Customer service was great. That is always really important in an app for me. I hope that it continues to go well.
Sorry to hear about your situation! You definitely should not be charged as long as you cancelled within the trial period on a monthly plan. We would be more than happy to re-investigate and re-evaluate your request to make sure that your account receives the necessary actions. We'll have one of our account managers reach out to you directly to get you sorted out. Thank you for your patience and understanding!
