รีวิว (628)

การให้คะแนนโดยรวม
3.5
จำนวนต่อระดับคะแนน
  • 77% ของการให้คะแนนคือ 5 ดาว
  • 7% ของการให้คะแนนคือ 4 ดาว
  • 2% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 14% ของการให้คะแนนคือ 1 ดาว
11 กันยายน 2025

Spocket is an amazing platform—so interesting and full of a wide variety of products that make it really fun and easy to explore and grow my store. What truly sets Spocket apart, though, is their incredible customer support. Angelique has been absolutely wonderful—always friendly, attentive, and ready to help. No matter when I reached out, she responded quickly and made everything clear and simple to understand. Her dedication and care make using Spocket feel effortless and enjoyable. I’m genuinely happy with the support I’ve received and feel confident recommending Angelique and the Spocket team to anyone looking for a reliable, professional, and genuinely helpful dropshipping experience!

Buytitude
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
Spocket ตอบแล้ว 12 กันยายน 2025

Thank you so much for your kind words and for taking the time to share your experience! 🌟

We’re thrilled to hear that you’re enjoying the platform and finding value in the variety of products available. Helping you grow your store in a fun, easy, and successful way is exactly what we aim for!

A special shoutout to Angelique, we couldn’t agree more. She’s a true star on our support team, and your recognition of her dedication and care means the world to all of us. We’ll be sure to pass along your appreciation, it’ll absolutely make her day!

Your recommendation means a lot, and we’re so happy to be part of your dropshipping journey. If there’s ever anything more we can do to support you, just give us a shout. We’re here for you.

We're here for you! Happy dropshipping!- Eleanor 😊

30 สิงหาคม 2025

Spocket founder & Ceo, Saba, John, Customer Support Specialist, Eleanor, and many others, i have sent you all emails saying to cancel my subscription back in June 2025 yet you have refused to adhere to my request. I asked for the cancellation to be done on a website that is no longer available. Cancel this subscription.

I received 7 orders from your supplier that was never delivered to my customers. Yet the supplier remained on your platform despite my request to see if they would deliver. Please please cancel the subscriptions. Can or will honor a person request. I already did all steps to cancel this subscription. I do not know how you continue to take funds from my bank account. rating Zero.

Lady Confident
สหรัฐอเมริกา
2 เดือน ในการใช้แอป
Spocket ตอบแล้ว 10 พฤศจิกายน 2025

We’re truly sorry to hear about your experience and understand how frustrating this situation has been for you. We take cancellation and order delivery issues very seriously, and we want to make this right as quickly as possible.

Please reach out to us directly at support@spocket.co
(or reply to your existing ticket) with your account email and any order details you have. Our team will personally review your case, ensure your subscription is fully canceled, and investigate the undelivered orders right away.

We appreciate your patience and the opportunity to resolve this matter properly.

11 กรกฎาคม 2025

I am still learning the app and growing my store with inventory, as I navigate through the process, Eleanor has always been on top of my questions. Her responsiveness and knowledge base has made me feel secure in my decision to proceed with Spocket.

I do wish the suppliers would have more art in stock, most have become sold out.

But customer service has been excellent! Thank you Eleanor!

Berkeley Haven
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
Spocket ตอบแล้ว 14 กรกฎาคม 2025

Thank you so much for your honest feedback and kind words! We're delighted to hear Eleanor has been such a great support for you throughout your journey with Spocket. She truly cares about helping our users feel confident and secure. We appreciate your patience as you grow your store and inventory.

We also hear you on the art suppliers’ stock availability and will continue working to improve and expand our supplier options. Your satisfaction means a lot to us!

Thanks again for being part of the Spocket community. If you ever need anything, Eleanor and the team are always here to help! ❤️

แก้ไขเมื่อ 8 กรกฎาคม 2025

Only received a partial refund and no update from customer service to why! I keep receiving generic email replies even though they promised to refund the whole amount. What a horrible experience! Have been on Shopify for 5 years and never had to deal with such app like this. They all refund money automatically, what a shame!

SCAM!! They charged me $400 for one free trail, and they won't refund my money!

ANM Liquidation
สหรัฐอเมริกา
2 วัน ในการใช้แอป
Spocket ตอบแล้ว 30 มิถุนายน 2025

We’re very sorry to hear about your experience and completely understand your frustration regarding the unexpected charge.

We want to clarify that this is absolutely not the experience we aim to provide. We’re aware that our customer service representative, Leah, is currently working with you to resolve this issue and process a full refund. Please rest assured that we’re committed to making this right. - Eleanor

แก้ไขเมื่อ 22 มิถุนายน 2025

Spocket is a solid dropshipping platform, especially for sourcing from US and European suppliers. Its clean interface and seamless Shopify integration make importing products easy. Fast shipping is a major advantage over platforms sourcing from China. I had an excellent experience with Eleonor from tech support—proactive, knowledgeable, and always helpful. Highly recommend!

TruGlo Fit
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
Spocket ตอบแล้ว 9 ธันวาคม 2024

Thank you for your thoughtful review! We're thrilled to hear that you find Spocket to be a solid platform, especially with its fast shipping times and seamless Shopify integration. We’re glad you appreciate the clean and intuitive interface too. If you ever need any assistance or have further suggestions, feel free to reach out—we're here to support you!Happy dropshipping!- Eleanor 😊

27 พฤศจิกายน 2024

Not easy to navigate at all. It seems like you should have access to your store for the $1 but then it charges you again. And you have to go through other apps and pages that also charge you. It’s not even worth the time to figure it out if you’re a beginner.

Luxury Lab LLC
สหรัฐอเมริกา
ประมาณ 12 ชั่วโมง ในการใช้แอป
Spocket ตอบแล้ว 28 พฤศจิกายน 2024

Thank you for sharing your feedback, and we’re sorry to hear that you had a frustrating experience. We truly value our customers and strive to make the navigation and process as simple as possible.

Regarding the $1 access, we understand how it may have been unclear, and we are continuously working on improving communication to ensure everything is transparent. We also understand that dealing with additional charges and apps can feel overwhelming, especially for beginners. We’re constantly refining our platform to make the experience smoother for all users.

If you ever need assistance, our support team is available to guide you through the process send us an email at support@spocket.co We truly appreciate your input, and we hope to have the opportunity to improve your experience. - Eleanor 😊

21 ตุลาคม 2024

Spocket is the best app for our business! We love being able to offer curated, high-quality products from US suppliers, which means fast shipping and happy customers. The seamless integration with our store has made managing inventory and orders so much easier. Highly recommend Spocket for anyone looking to improve their product offerings and customer satisfaction!

CHM
สหรัฐอเมริกา
22 วัน ในการใช้แอป
Spocket ตอบแล้ว 23 ตุลาคม 2024

Thank you so much for your wonderful review! We're thrilled to hear that Spocket has had such a positive impact on your business. It's fantastic to know that our curated selection of US suppliers and seamless integration are making a difference for you. We appreciate your recommendation and are excited to continue supporting your journey in enhancing product offerings and customer satisfaction. If you ever need assistance or have feedback, feel free to reach out! - Eleanor

13 ตุลาคม 2024

I love how easy the product import is. You can easily change the name of items, add SEO, and add the product to its corresponding collection.

GoGetGadgetz
สหรัฐอเมริกา
19 วัน ในการใช้แอป
Spocket ตอบแล้ว 14 ตุลาคม 2024

Thank you for your wonderful feedback! We’re so glad to hear that you find the product import process easy and efficient. Making it simple to customize product details and optimize for SEO is something we strive for. If you have any more suggestions or need assistance, feel free to reach out. Happy Dropshipping! - Eleanor

22 กันยายน 2024

This is one of the best things I have had in a while. They are always ready to help and answer questions. My customers get things on time, and when I feel I made a mistake, they step right in to help me. You should give them a try. Spocket: EU and the USA Dropshipping is the best I have every used. Thanks team.

CharmingU
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
Spocket ตอบแล้ว 24 กันยายน 2024

Thank you so much for your fantastic review! We’re thrilled to hear that you’ve had such a positive experience with Spocket. Our team is dedicated to providing the best support and ensuring everything runs smoothly for you and your customers. Your recommendation means a lot to us, and we’re here to help whenever you need it. Thanks for being a part of our community! - Eleanor

แก้ไขเมื่อ 5 กันยายน 2024

I'm looking through Spocket for the millionth time after installing and reinstalling it. The real variety of products is in the aliexpress section which are just links to aliexpress products/sellers, not only can you import aliexpress for free with DSers, but blindly adding aliexpress linked products from spocket to your store is one sure way to ruin your reputation before you even start. Why? Most aliexpress products now are promoted by "CHOICE," the aliexpress version of Amazon, meaning aliexpress and choice will be all over the package your customer recieves. Meanwhile the US options are literally just random things added by random sellers they allow on the platform, looks like a thrift shop, bad images, immature and vague description etc, and we're expected to pay $40 just to get started building a thriftshop lol. Not to mention that their listings are so high expecting you to be okay with a few dollars, as if youre not going to be investing in paid ads which leaves you nothing.

WARNINGGGGG: I never opted for a subscription plan, not even a free trial. Just downloaded it for a day to look at their offerings then uninstalled the app. My paypal said I have an "auto-pay" of $39.99 scheduled for Spocket, I signed in to my spocket account again, it was showing that I def have the free plan with no subscription on. I was only able to cancel the auto pay directly from my Paypal since the spocket account shows as free trial. I have no idea how it fished my paypal info, prob because paypal is connected to shopify. Beware, if you're credit card is the one connected to shopify the auto pay may not be as obvious.
---
Update: They've been spamming me with emails a few times a week ever since my review, cc'ing almost everyone in their department. Bipolar as a company, leave me alone! Blocked them and reported as spam but still in my inbox, new email from one of their staff each time!!!

Glowup For All
สหรัฐอเมริกา
2 วัน ในการใช้แอป
Spocket ตอบแล้ว 10 กันยายน 2024

hank you for sharing your feedback and concerns. We understand your frustration regarding the product variety and integration with AliExpress. Spocket aims to provide a curated selection of high-quality products, and while we do offer access to products from various sources, including AliExpress, our goal is to help you find reliable and unique items for your store.

We recommend reviewing the suppliers and products thoroughly to ensure they meet your quality standards and align with your brand's reputation. If you have any specific issues or need assistance with product selection, please reach out to our customer support team