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Prinz from the CS Team was awesome - walked me through the situation, very responsive/knowledgable, and resolved my issue quickly - appreciate it!
Hello The Emporium Matrix! Thanks for sharing your positive review of Prinz's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Lorain was so helpful,and she attended to me in very timely fashion. Shes aweso.e!!!
Hello BLVD CHARM...! We are glad Lorena was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
It has been a bumpy ride, however, we'll get there! Big Shout OUT to Lorena who was excellent in her customer service helping me to navigate the shop!
Hello sweetlittlebug.com! Awesome! It is great you have decided to consider Spocket as your supplier. We are glad Lorena was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Good products and easy to use, I'm enjoying using them and recommend them to anyone just starting out
Hello FileteShop! Thanks for your feedback! It gives us much pleasure to know that you love the service and our products. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
So far so good. The customer service chat is very good. Prinz was very knowledgeable and patient. I'm hopeful that the processes of ordering will be smooth and seamless but grateful that there is 24/7 customer service if there are any glitches.
Hi The Squeaky Toy! We are glad you love the experience and Prinz was able to help you with your concern. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I would recommend this app to others because they(customer service team and Leah in particular) try hard to accommodate or resolve any issues that a store owner would have. They are prompt in their response and will keep you informed when more time is needed to resolve an issue. Thank you Spocket.
Hello KRFashions! Thanks for your feedback! We’re truly grateful for your comments about our Team and Leah and will make sure we share your compliments with her! She will be very happy! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Rohini was a friendly staff who helped solve issues with my orders.
Hello Travelupic! Thanks for leaving a review. We are so glad to hear that you are happy with the assistance provided by Rohini. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
So far everything has been working as it should. They have a huge selection of items to choose from and the integration to my website has been very easy. Customer service is always available too.
Thanks The Fashion Tree! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to provide you with the best service you can use for dropshipping and rest assured that we'll keep on striving. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Outstanding Support from Advisor Prinz!
Advisor Prinz provided exceptional support for my Spocket app experience. His knowledge, patience, and dedication to customer satisfaction were truly commendable. Prinz went above and beyond to ensure my needs were met and my questions were answered. I highly recommend seeking his assistance for a seamless and stress-free experience. Thank you, Prinz, for your outstanding service!
Hello UMustHave! Amazing! We’re very pleased that Prinz was able to provide you with exceptional service and answer all of your questions! We’ll make sure that he receives your feedback. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I like that Spocket is well organize with their specifications and size charts .
We’re pleased that Leah was able to provide you with exceptional service and answer all of your questions professionally! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
