Reviews (630)

Overall rating
3.6
Counts per rating level
  • 77% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
May 5, 2024

It has been a great experience. The app is easy to use and works seamlessly with my Shopify store. I have been doing all the research and setup on my own with the help of videos and such. Spocket is the first app I started using when I setup my Shopify store and I couldn't be happier.

Bellflower Boulevard
United States
About 2 months using the app
Spocket replied May 9, 2024

Hi there!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 19, 2024

Most of my sales have been from Spocket suppliers. The selection is large and they always add new vendors. They carry many trendy and popular items.
I have had excellent customer service from their team, especially Eleanor.

Toxic Muse
United States
Over 6 years using the app
Spocket replied June 23, 2024

We're so glad to hear that you've had an excellent experience with our customer service team! Eleanor is an amazing member of our team, and we're proud to have her representing Spocket. She's always going above and beyond to help our customers, and it's fantastic to hear that she's made a positive impact on your experience. - Erwin

March 13, 2024

I am impressed with the wide selection of items from smaller, more unique US and European businesses, which will help my shop stand out. Also Leah was a big help when I ran into a snag with duplicating my store accidentally. She is very patient, knowledgeable, clear, and polite. The support team got it fixed in a couple of days.

Gynarchy Shops
United States
13 days using the app
Spocket replied March 15, 2024

Hi Gynarchy Shops!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Leah. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Edited September 19, 2023

Everything is accessible and easy to use. You can find a variety of products for your store. I work at the pet niche. So definitely great resource to have Spoket installed in your store. I came back as I was unable to find specific products at other dropshippers. This is a great resource to have. Thank you.

Luxvetco
United States
3 months using the app
Spocket replied July 22, 2023

Thank you for the review! We are glad that Spocket helps you with your online store and also appreciate you recommending Spocket. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

October 8, 2025

First experience with customer support went very well. They answered all questions and put my mind at peace.

ALL THINGS MEN
United States
2 days using the app
Spocket replied October 10, 2025

Thank you for sharing your experience! We're so glad to hear that your first interaction with our support team went smoothly and gave you peace of mind. Our goal is always to provide clear answers and a stress-free experience. We're here anytime you need us! Happy dropshipping!- Eleanor 😊

Edited November 24, 2025

I am new to spocket but I will say they are absolutely wonderful and so helpful with any questions I have. They are so professional and never let you feel dumb for any questions asked.

Glamour Grid
United States
About 2 months using the app
Spocket replied October 6, 2025

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with Spocket so far. Our team is always here to support you no question is ever too small, and we're glad you feel comfortable reaching out. We're excited to be part of your journey and are always just a message away if you need anything. We're here for you! Happy dropshipping!- Eleanor 😊

August 31, 2025

So far I have like all the products on this platform to source from. I was sourcing on the $59.99 plan first tivset it up. My store is ready to publish. I'm now ready to open my store and take advantage of the promotion to move to the upgraded plan to let the party begin!

Nadine

Nadine Branch
United States
3 months using the app
Spocket replied September 1, 2025

Thank you so much for your kind words! We're thrilled to hear that you've enjoyed sourcing products on our platform and that your store is now ready to go live. Congratulations on reaching this exciting milestone!

We’re glad to hear you're taking advantage of the upgraded plan and promotion. It’s a great way to kick off your launch. Wishing you every success as you open your store and let the party begin! 🎉

If you ever need support along the way, we’re here for you. - Eleanor

August 18, 2025

As someone who is just starting out with Spocket, I have nothing but good things to say. The experience is easy and user friendly, the customer service is very helpful and friendly. I'm very satisfied with my experience so far. This is such a useful tool for my online shop.

Soul Love Scribbles
Canada
11 days using the app
Spocket replied August 18, 2025

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Spocket has been easy to use and helpful as you get started. Our team is always here to support you, and it means a lot to know we're making a positive impact on your online shop. Wishing you continued success on your journey, we're excited to be part of it!We're here for you! Happy dropshipping!- Eleanor 😊

Edited September 8, 2025

It's very useful and helpful. I had an issue and Eleanor helped fix it all super fast.

3 oz.
United States
About 2 months using the app
Spocket replied December 11, 2025

Thank you for the great feedback! We're so glad to hear that you found our service helpful and that Eleanor was able to resolve your issue quickly. We’ll be sure to pass along your kind words to her!

We’re always here if you need anything else. - Eleanor

August 9, 2025

The customer support is very good, even with technical issues. Irene stuck with me until my issues were resolved. I am new to this industry, so this was a moment I needed help, and I got it very quickly, late in the evening this time. Sprocket is gaining my respect. Thank you!

My Store
United States
13 days using the app
Spocket replied December 11, 2025

Thank you so much for your kind words! We’re thrilled to hear that Irene could assist you and that our support helped make your experience smoother, especially as you’re getting started in the industry. Our team is always here to help, no matter the time of day!

We really appreciate your trust in Spocket and look forward to supporting your growth. - Eleanor