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Fantastic Team. They cant do enough to help you whilst setting up and my constant questions are answered immediately
Thanks! There's no such thing as too many questions here, so keep them coming. Glad the setup went smoothly!
David
Nice and simple - easy to use. It SAVES ME A FORTUNE, and it is developing functionality FAST!
Happy to hear we're saving you a fortune.
We ship new updates daily, and based on what we hear from our customers, most former Klaviyo users find that Spoks has everything they need. For the most advanced users there may still be a few features missing. In those cases, we always encourage reaching out in the support chat, so we can either suggest an alternative solution or prioritize building the feature.
Regarding contact syncing back into Shopify: this is currently in development and should be live within a couple of weeks.
The flow builder can feel a bit cumbersome for the more branched setups, but most use cases are achievable today. If anyone gets stuck, our support team is always happy to help set things up. An upgraded flow editor interface is also coming soon.
Please feel free to email me at david@spoks.com any other features you feel are missing.
Best regards,
David, CEO
We onboarded in under a day about 3 - 4 weeks ago and honestly, this isn't about the phenomenal savings the app offers compared to our previous email provider.
We have experienced the best customer service I've seen in over 15 years of operating in e-comm - and they beat their predecessor hands down in responsiveness - and I can't overstate the importance of this when a company is moving their most valuable app asset, it's scary. Not an issue with these guys.
The app is completely intuitive to use and so much easier than previous. The deliverability is way above the previous which is what it comes down to in cold hard commercial terms.
There are some features still to be developed but any questions I've asked relating to these has been answered with confidence.
As you can gather, we can't recommend this app highly enough. Best cost saving and improvement to my business I've made for years.
Wow, thank you! Onboarding in under a day and the best customer service in 15 years of e-comm, we could not ask for a better review. We'll keep the responsiveness up!
David
A friend told me they had seen an ad for Spoks but not tried them yet. I was skeptical, but willing to test it. I started slowly, with two simple flows and a handful of weekly emails ... some of my flows got messed up when importing from another provider, but the Spoks people held my hand and walked me through it step by step, and when it got to be too much for me, they went into my account and did it themselves. I've been with them for over 3 months now and I have no regrets. They really listen to their customers and are always adding new features to make our lives easier. Highly recommend Spoks!
Thank you so much, Juliana! We’re glad you gave Spoks a try and that our team could help make the move easier. We really appreciate your kind words and recommendation. David
The "founder" David, is COMPLETELY RUDE and off-putting.
Sorry, that was me.
This store said support had approved something that support hadn't. I said so.
Sorry for coming across as completely rude and off-putting. My wife tells me that sometimes too.
I hope I get the chance to correct the impression.
David
Elsker denne appen, har vert fast bruker hos klaviyo i alle år som har en dårligere tjeneste som koster 10x mer. Veldig glad for at jeg kom over Spoks! :D
Tusen takk! Veldig hyggelig å høre at byttet fra Klaviyo har lønnet seg. Glad for å ha deg med på laget!
David
Amazing customer service. These guys are with you all the way to get you set up and running with emails. We migrated from Klaviyo and the experience so far has beeen amazing and of couse the saving is huge.
Thank you! Glad the migration from Klaviyo went smoothly and that the savings are showing. We're with you all the way!
David
We're a small business and the price of Klaviyo is excessive.
Saw a recommendation for Spoks and have been using it for a couple of months. Much happier with the results - very clean emails/posts, more opening mails and the customer support is faultless.. Thanks Michal for helping today :)
Thank you so much! We’re happy to hear Spoks has been a better fit and that support has been helpful. I’ll make sure Michal sees this too. David
I have a small business and was so tired of paying Klavio such high prices. I decided to trust the reviews I read and give Spok a shot. I am floored. The integration with Klavio was simple. The one issue holding me back was our flows and would I have to recreate them? Even those integrated seamlessly. And the support has been instant and so helpful. David and Martin are so responsive and have helped with every question I have had.
SWITCH! We need to grow our lists.. but not pay more for doing so. I am thrilled and so impressed. Thank you David and Martin!
Thank you so much! We’re thrilled the move from Klaviyo felt smooth and that your flows came over easily. Martin and I really appreciate the kind words and we’re excited to keep supporting your growth. David
Real, actual, human people are what make this the best option for email marketing, in my personal opinion. From day 1, an actual human reached out to me to personally answer any questions I might have about their platform. I've been so impressed by the continued human interactions- even when I ask their AI questions, a person will follow up to make sure my questions were answered. Very easy to use. A little more "bare bones" than other options out there, but those bells and whistles come at a high price. I like that there are no surprises with the bill too. I used to dread getting new subscribers to my mailing list, as it threatened to put me into the next tier, which was exorbitant for a small list ($60/month for 1200 subscribers is robbery). I actually WANT to grow my list now- which is the point. High praise from this small biz owner.
Thank you so much for this thoughtful review! We’re really happy to hear that the human support, simple pricing, and easy-to-use platform have made such a difference for your business. We’re grateful to have you with us! David