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Joseph took such great care of us and our store! he made using the transition quick and easy, adding tips and enabling helpful features to get us running on shopify and transitioned over immediately. I can not say anything kinder about how awesome and quick he was!
So far at least. Seems to do what it says. Customer service seems great so far. They had a rep IM me right when I was getting started, so very proactive in offering their support. And my customer service rep, Khaled, was extremely knowledgable on the features and even with Shopify itself. I was pleasantly surprised by the level of support.
I have been struggling with inventory issues, and Made the request to speak with a member of the customer service team multiple times! Omar is the only one who explained the issue to me and fixed it (turns out it was an easy fix) thanks Omar! what a relief!
Arianne was very helpful in getting my Etsy synced up with Shopify. Very simple process.
Omar and Joseph BOTH were amazing and helped get my Shopify store synced up with my Etsy shop. They stayed on the whole time and helped walk me through the whole process.
I definitely recommend this app!
Quick, helpful and responsive team. New features and no email spam. Also saves me a lot of manual work importing items between platforms. Great app.
WOW!!! Joseph, who is one of the representatives for the company, was amazing and very informative and he also walked me through the process step by step. He was very professional and knew how to explain the way that the app works, so i could understand it. And he also went above and beyond to make sure my entire sync was completed, without leaving any products on my previous platform. Thank you so much and God bless!!
Although there's been a few issues here and there nothing that the team hasn't been able to figure out and they do it in a very friendly way too. Highly recommend.
Joseph was so helpful in getting my integration set up with Etsy, and helped me troubleshoot some issues with my listings. Looking forward to finishing set up and seeing the orders roll in :)
Omar was very helpful and patient with me helping me to fix my shipping profile to help me save money. This is one of the few apps that has a live chat to help you if you have issues. It is a great resource for Shopify.