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Products randomly become unsynced and support are not able to tell you why and you aren't notified about it. There is no point in the app if it can't sync products.
There is no documentation to follow and support just tell you the products are not synced and to manually add them to the sync list again.
Complete Rip OFF for £60 a month, DO NOT USE ! They don't actually have a Technical Team, just some customer service agents that drag things out and don't resolve anything
I been on the chat and waiting for the customer service team for 3 days now. Basic issues like not connecting to ebay, or sync listings across,. Kept being told from their end its all fine maybe ask ebay? }
Just a joke, only 22 out of 747 products we listed. Out of the 22 none were available to buy as they were 0 stock! Clearly no large data sync. This is my experience , I would seriously avoid!
Look at your other options, they provide so much more some for even 1/3 of the price. Others with same price hare proper companies
Thea was amazing she was very knowledgeable and very patient with me. She answered all of my questions and gave me some tips for when I sync on my own. I love how organized and seamless the sync process was. I will be using Quick Sync for syncing my Pop-Up Shop Items to Square and sending my Pop-Up Shop orders back into Shopify. I can update my review once I process orders through the system.
Extremely easy to use, I am not tech savvy what so ever, and with this app I was able to integrate over 500 products from my square shop to Shopify in a blink of an eye. Any questions I had the support team was on it and replied in minutes. I am blown away with the ease of QuickSync. THANK YOU!!
If I could give zero stars I would. I have no idea how they were able to go into my Square account and make changes to the locations and stock tracking. Sure, they have 24 hour support, but the people can't actually help with much, and there is so much waiting for their developers to get back to them, and little to no solutions. I ended up having to manually turn stock tracking back off, re-do inventory, and re-assign each individual item to the proper location on HUNDREDS of items. I asked to do a backup before attempting to sync again, and they assured me it would all be fine, but it was not. I just wanted to sync each of my two locations in Square with separate Shopify stores. It did not work, everything got mixed up AGAIN. I am so upset, and support just told me to not worry, I just needed to wait more to see what to do next. It was already 5 days. I now have the most tedious process ahead of me to undo their mess one more time.
The app is simple and easy to use. It saved 1000s of hours in converting our physical and online store (that has over 1000 products) from Square to Shopify platforms - in fact, I did it in minutes. I really appreciate how they have agents available to assist at weird hours of the day for us entrepreneurs that need support outside of normal business hours. If there is an issue, it’s super convenient to reach out to the agent and they go above and beyond to help solve the issue!
Left sku-iq and sku harmony and started with quicksync, so far it seems far superior, it LOOKS clean and organized which is appreciated but what stands out immediately is the customer service. While setting up Joseph contacted me and helped sync everything smoothly, he was efficient and made good conversation along with getting the job done. so far, very impressed.
I think this is a great app, but it still has some work that needs to be done. The Product Syncing feature is a great feature, besides the fact that it automatically publishes new items created in Square and publishes them to your website automatically. I thought this feature would just automatically update my current items to match my Square catalog which is great, but publishing new items without my consent is not a great feature in my opinion. There is no way to choose which items you want to sync, it just syncs everything. The customer support is very good so I appreciate that and they have been available and helpful to walk me through every step, but I do feel that until that bulk sync is fixed, this is a 3-star product. I look forward to them working to improve this product.
Jospeh and the team at SQ Inventory Sync always do their best in helping to ensure our products are syncing between our Square inventory and Shopify inventory. This app has been working well and the customer support makes this app a step above the other apps available.
I love this app. It's a miracle that when I create an item in shopify it is automatically created in square. Saves us a huge amount of time. Another miracle: changing the price of items in shopify (i.e. marking up or down) automatically changes the price in square. Another great feature is the list of unsynced items: After the first sync there were a number of items that didn't sync and when I looked at them I saw all the errors I'd made over time and I had NO IDEA that they were even there. BEST thing: instant chat with very knowledgeable and friendly tech support.