Avis (501)
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A+ customer service. There is always someone live to assist, and walk you through any and all processes. Super impressed with their level of care and follow through. The system is working seamlessly so far and has made our daily operations run so much smoother. We use Square for our POS and Shopify for our online store, which meant managing two inventories. Now - everything syncs from one platform to the other and we don't have to worry about updating systems twice. The set up process was complex due to our pre-existing databases on each platform, plus working with over 5,000 skus - but with their help we had everything synced and ready to go within 48 hours.
Hello Courtney! Thank you so much for your wonderful feedback. You just made my day!! And I'm so glad that everything is working smoothly. It was a pleasure assisting you. Please don't hesitate to reach out to us anytime.
-- Thea :D
I have been working with Thea to sync my products, my inventory, and contact names to Square. She is absolutely fabulous to work with.
Thea is very professional, courteous, pleasant and knowledgeable about how to expedite this process for me. I felt very confident with her on the way she has communicated with me along the way to get the project done for me.
I was quite uncertain how this would carry over & it is very important to me to accomplish this. SHe recommended I relax while the process is completing - this was the BEST ever becasue I am always so nervous to do anything like this with my website. I want it done w/o flaws - totally made me feel extremely confident !
I highly HIGHLY recommend Thea as an exceptional rep! She is the best !
Thank you for the glowing 5-star review! I am very grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. It's a pleasure assisting you. Please don't hesitate to reach out to me/us anytime, Denise. Thank you so much for choosing us! -- Thea 😊
Update reply
The help i received today was outstanding. Thank you so very much.
Joseph is the best! He is quite knowledgeable in how things work. He went the extra mile with me. Spending a lot of time helping me with issues that had nothing to do with the QuickSync app. I highly recommend Joseph to work with any issues you have. He's the best!
Thank you,
Dave Webster
Super nice, 100% helpful and answered any questions I asked!
Very fast and efficient!
Great Customer Service from Khaled
I've been onboarding and while there's platform specific nuances for Etsy, Shopify, and eBay, Omar from the customer team has been stellar and incredibly helpful.
I've been working with them for a while now to sync our inventory and Omar has gone above and beyond to ensure I am successfully onboarded.
