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Customer service was exceptional- some of the best I've seen. Joseph and Normie but were super helpful & responsive. They hooked me up with a zoom call a few hours after making the account. Highly recommended.
The software works awesome as well & is easy to use.
Thank you so much for your kind words! We're so glad you like our app and hope you'll continue to enjoy it! 💞
Customer support Thea helps a lot!! Because it's my first time using both Square and SquareSync, it's really confusing for me. And Thea guided me through all the details on product syncing and setup process, really helps understand the app. Now I can start the testing!!
Thank you for your time and for this amazing feedback. I'm glad I was able to assist and guide you in setting up your account. Please don't hesitate to reach out to us if you need further assistance, we are here to serve you. Thank you again and enjoy your day ahead!
My agent, Thea, was fantastic at answering all my questions and helping with everything. They assisted me on the backend and also educated me of how to be successful in the future with what I was trying to do. Assistance was quick, kind and informative. They were truly fantastic!!
Thank you for the wonderful 5-star review! I am very grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. It has always been my pleasure answering all of your queries. Please don't hesitate to reach out to me/us anytime. Thank you so much for choosing us! -- Thea 😊
Saves us hours of work every week. No need to update inventory in shopify or square. You can choose to have Shopify or Square be the source for inventory. It also lets you sync customer data. Lifesaver of an app if you want to use the best point of sale platform and the best ecommerce platform together.
Thanks again for being a loyal customer and writing this awesome review. We are always available if you need any help, don’t hesitate to contact us 😊
- Joseph
Charisse was were able to get all of my products integrated between my POS system and my Shopify... without losing all my data! It was effortless on my part as Charisse did all the transferring!! Which was a huge weight lifted off of me! She listened to all my concerns and was super helpful! Thank you!
Hi Leslie,
Thank you so much for taking time to leave a review. I really appreciate your effort and I am very much happy that I was able to help you out. You have been so patient and kind during the process until the end.
Looking forward to hearing from you soon and you take care! 🤍
- Charisse
Normie was so incredibly helpful :-) I needed some guidance and Normie went above and beyond in assisting me, and taking care to be polite and professional. I am so grateful for Normie's patients in walking me through the process and being so kind. I love using square because the staff are so great to deal with.
Thank you so much for the glowing review!🤗
We are grateful for your kind words and are pleased to know that our app has met your expectations. Thank you for choosing us! :)
- Joseph
DO NOT use this app if you are bringing your inventory from Square into Shopify, you loose ALL your images! I thought this would be perfect since images don't export with Squares CSV file. This would HAVE been awesome if I could have brought images over. Now I have weeks of adding images one x one, ugh!! FRUSTRATED!!
Hello,
No worries, everything is fixed :) . It seems like all your images had a slightly different format (.jpeg instead of .jpg) that shopify wasn't supporting properly. But no issues, we got everything fixed by converting all your images into correct format and also getting them transferred to your shopify store :)
We also tried reaching out to you several times on your email about the update. Though do let us know if you still need any more assistance and we'd be happy to help :)
Tony,
Square Sync Support Team
A life saver!! Customer service is quick & very helpful. This app Saves me hours everyday, trying manually align inventory. The app was also able to transfer all my product pictures (thousands) which if you know, this is a hard task when switching platforms. Very affordable pricing considering the time its saving me!
Hello Alicia! Thank you so much for your kind words. 😊 I'm glad we were able help your business running smoothly and efficiently. Your wonderful 5-star really keep us motivated to continuously enhance our product. Please don't hesitate to reach out to us anytime. - Thea 😊
We needed this app to sync our Shopify inventory to our Square POS. Early days, but sync has happened successfully and now it's time to put it to the test! Set up was simple and Angelica was awesome in setting us up, answering our many questions, and guiding us every step of the way. Looking forward to giving it a proper test out now.
Thank you and I appreciate your feedback. I am very happy that I was able to resolved your concern and answer all of your questions about our process. Please don't hesitate to reach us if you need additional help. ☺️
Angelica
This App is great, it has made syncing our 3500+ online catalogue to our showroom super easy and ensured when we sold something in store it adjusts the stock out. Not having to enter products manually in to square again is a game changer! We had some minor barcoding issues to sort out and Tony and the team found a solution and made the custom adjustments for us. Love Square Sync!
