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평점별
Great so far and service help is great! I had a zoom call and the lady Angelica was amazing helping me and fixing the problems I’m having and working out how to sort the program and app out with my shopify website!
Hi Samantha, thank you so much for your wonderful feedback. I am glad that I was able to resolve your concern. Please don't hesitate to reach out if you need any assistance.
Angelica 😊
The app was easy to install and setup. Though the initial sync had a bit of an issue, Joseph in support was great in helping us get sync started and was very helpful along the way and saw the resolution through to the end.
Thank you for your feedback. It's so appreciated. I wish you all the luck in your business.
- Joseph
Great customer service! Very helpful in answer questions to get products aligned. The only issue is the vendor doesn't sync correctly. It uses our Store name instead of the vendor name when creating new product in Shopify
I would like to thank Angelica for all of her help, shes been patience with all my questions and fulfilled all our needs and requirements. hope to be working with her in the future again. Would highly recommend! 5 stars from me
Hi,
Thank you for your great review. I am very glad thay I was able to walk you through and help you with the process. Please reach out if you need any assistance.
-Angelica😊
I had an excellent experience with Thea. She immediately grasped the issues I was facing and promptly recommended a fix AND, she then proceeded to put the fix in place as she explained why I was facing the issue with my item sync. Epic!
Hello Cheryl,
Thank you so much for your great feedback. I am very grateful that you had a great experience with us. Please feel free to message or contact us if you have any questions.
- Angelica 😊
So far so good! Set up was easy and pretty quick. The few issues/questions I had were quickly resolved via the support chat box. I love it when it's super easy to contact support, and that is definitely the case here! They were super helpful.
Thea was great in helping me figure out how to use this app more efficiently. She even noticed things that I was doing double the work on when adding new products. She helped me choose the best sync feature to help me manage my inventory better.
Hello! Thank you so much for your wonderful review. I'm glad that our app was able to meet your expectations. It was an honor assisting you. Please don't hesitate to reach out anytime. - Thea 😊
After much testing with the sync of Shopify and Square qty and products, I am very impressed with this app. I would recommend it to anyone trying to sync in REALTIME Shopify and Square products and qty. Very easy to use and does exactly what it says.
Today I installed Square to my Shopify. Upon installing i ran into a hickup but Thea was amazing! ! She went right in an handled it. I just didn't have the sku in place to show my products. So far so good. Can't wait to use it this weekend at my pop up shop.
Hello!! Thank you so much for this amazing feedback expecially coming from an influencer like you. This is a great opportunity for us. Please don't hesitate to email me or send a chat if you need assistance. Enjoy the rest of your weekend and goodluck on your pop-up event this weekend! - Thea 😊
Customer service was exceptional- some of the best I've seen. Joseph and Normie but were super helpful & responsive. They hooked me up with a zoom call a few hours after making the account. Highly recommended.
The software works awesome as well & is easy to use.
Thank you so much for your kind words! We're so glad you like our app and hope you'll continue to enjoy it! 💞
