StatusPro ‑ Order Status

excellent app couldn't ask for more. only one I found that works as needed, phenomenal set up and works great.

For those who sell items which are custom and go through a production process, you can automate notifying customers as it goes through each stage of production, reducing tickets and customers not knowing what's happening with their order, even if you told them it takes 6 weeks for example and it's 3 weeks in, they want to know.

This app allows our customers to check the status of their order anytime, and the date and time it went through each stage in the past, as well as its current stage.

One of the best apps out there when you need to notify customers on order progress without emailing them. Daryl has been very helpful. It has helped reduce the " what is the status of my order? , "when will it arrive?" questions down 96%. I am very thankful.

Excellent addition to our store. Having a bespoke product, our lead times are quite long, i was spending massive amounts of time answering peoples requests for updates. These request have fallen by around 90% since instal.

allowing customers to see where there order is up to without having to get in touch is a god send.

The app is incredibly easy to set up and use. Any questions ive had have been answered very quickly.

This app is incredible!! So simple to use and setup, and any questions we had the developer Daryl was exceptionally speedy and gave step by step help.
We integrated this with our ERP system as we manufacture furniture, so we wanted give updates as to orders were started in factory as well complete. We did this by tagging the orders as they went throgub different trigger points. So far working like a charm and has cut down our customer queries on where there order is and when can they receive it

This app is incredible!

As a custom apparel producer, I needed an application that would allow me to communicate the various stages and delivery timelines of orders to my customers. StatusPro is the ultimate solution. It runs smoothly and is easy to use (though you need to have a basic understanding of Shopify orders, tags, etc.).

Every time I think, "I wish there was a feature to further improve customer communication and order management," I dive into the settings and discover that the feature is already there, ready to use!

The updates are excellent, and the support is outstanding. I contacted them once after more than six months of use, and they responded immediately with the perfect solution to my query.

Highly recommend it to anyone!

the app is great, but there's a problem which is if you have POS, the POS orders will be counted as well, and the app doesn't offer any possibility to hide POS orders, and also orders synchronization is not working well, the app shows randomly some orders on the list if you are on the 200 orders plan. I hope that they fix this.

So far, it's been great. The support was next level and the developer gets back to you super fast and helps problem solve. Developer helped with some behind the scene features to make it even better/functional for our team. So so good. Would highly recommend. Great price, amazing support, totally fits with our brand.

I’ve been using this app for my Shopify store and it’s been fantastic! Daryl has been incredibly prompt and helpful with any questions I had. The app is user-friendly, helps keep track of the status of each order with ease, and has greatly improved my store’s functionality. Highly recommend!

I have been using them for over 6 months now and it has been a great add on to my brand to help increase customer satisfaction with status updates and automated emails.

Amazing app with great service. Daryl and the team are so easy to deal with and go above and beyond to help answer any questions. Would highly recommend this app. Since we implemented StatusPro we're never had a message from a client asking about their order status, saving us so much time to focus on growth.