Reviews (16)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited February 12, 2024

Contact form works well, easy to setup. I may try the other floating 'live help' form as well.

Fat Bass Tone
United States
2 months using the app
April 23, 2020

I required tweaks. The developers quickly responded and accommodated my request. Excellent service!

Green Grass Shop
South Africa
4 days using the app
May 2, 2023

Great app, nice design and easy to set up. Really helpful and prompt customer service. Would recommend.

Outdoor Living
United Kingdom
8 months using the app
April 5, 2021

i used this app. and it very good! with a good service! Thank you a lot for this app, and they have a free plan.

Smart CVD Diamond
Israel
4 days using the app
November 17, 2020

Easy to install and configure, very reactive support team. We had tried 3 different apps before this one. It suits our needs and doesn't slow down our website like the other apps. And the messenger button is a real plus for us.

Mein-eScooter
Germany
16 days using the app
October 5, 2020

Used this app to create a floating form for potential custom apparel orders to fill out and it simply did exactly what I needed it to. The support team is also incredibly responsive so they'll help you with any questions you have.

Paradigm
United States
3 months using the app
Edited March 26, 2020

This is a great little unobtrusive clickable contact us form. The only problem is that I can't remove the words "get widget". I believe this is because I'm using the free version. I emailed support and have not heard back yet. If this can't be fixed, I'll have to remove the app.

Sushi Pantry
United States
11 days using the app
Premio replied March 26, 2020

Thanks for the kind words :)
I didn't get any email about this. You can contact me at gal@premio.io

April 22, 2021

I spent quite a lot of time in searching what are the best contact form apps out there and after a lot of research I ended using this app. I really like the look and feel of this app. It's quite modern and very user-friendly/ intuitive to use. Their customer support services is also very helpful. I highly recommend you to use this app !

MadhavFineArt
United Kingdom
About 2 months using the app
February 22, 2020

The count of oage visitors is not correct. My analytics show that there have been less than 200 page visits since I added this app to my shop, and yet, this app says I have reached the max 500/month page visits and must upgrade to a paid subscription in order to contine using it. It was only up for like 2-3 days. This is nuts.
It looked great while it was up, though, trying to configure the settings on mobile is a HORRIBLE experience. I had to just hop onto my desktop to set it up.
Will be removing the app.

Adriana's Paper Crafts
United States
3 days using the app
Premio replied February 25, 2020

Hi Adriana,

I've tried to contact you several times through email but didn't get any response.
We're not counting page visits, we count website visitors. If you have around 160 visitors on your website daily, then the count makes sense.

If you think there's an error in the count, please let me know so we can test it together.

For the mobile editing - I agree, we have that on our roadmap and we plan to improve it :)

Edited May 23, 2020

Fantastic app that works immediately. Lots of customization options (name of tab, colors, text, defined form fields, custom form fields, req/not required fields). The tab can be moved pixel by pixel into place if you want. Although not meant to be used this way, you can have no form fields and a button that redirects to another page so you can move people around your site strategically. Data is entered directly into a customer record (creates a new one, or adds to an existing one) and tagged - very easy to communicate with new customers that way. Couldn't be happier with this app and after discussing upcoming features with the developer, I'm even more excited.

Jazz Night School
United States
About 22 hours using the app