syncX: Stock Sync & Importer

Got all the help, and more, needed by their tech support to set up the app. The same sync in Woocommerce took 1h, in this awesome app it's done in a whopping one minute. Wow. 6/5 stars!

Great app to connect with your supplier's stock. It can read the balance and show it on your balance in a timely manner. There is no frustration for us and the customer when they order a product and it is not in stock, and with us it says that it is by accident.
Better user experience than before.

I've been using StockSync for a while now, and although it took some trial and error at the start, it works fantastically. The tool offers incredible versatility with a wide range of available integrations, making inventory management much easier. One aspect I particularly appreciate is the excellent customer service, always ready to assist. Whether you're managing a large or small number of products, StockSync is one of the best options available, especially considering the value for money. Highly recommended!

Hanah is fantastic. I had several challenges with supplier API's and they stuck with me and help me out with several issues. They went above and beyond. I was astounded by the high level of support I received. I can really recommend this app to anyone looking for an automated stock syncing solution.

The app works well, and as soon as we have any questions, the app team is quick on problem solving. They've went out of their scope to allow us to sync one particular customer, in adition to giving us the answer to our problem.

If you need to syncronise your inventory to your dealers/dropshippers, I higly suggest you to try this app.

Very useful app if you need more flexibility for the business workflows.
Good support which really can help you to resolve any cases. Not fast, but they do work well which is important, archive the result.
Recommend.

This program is used to sync inventory with Turn14. They will not add the field for MFG QTY or DROP SHIP QTY. These fields are present in the API. I have gotten them in contact with the data team at Turn14 but apparently no matter how many times we ask or bring it up they refuse to get this field added so the data can be used properly.

They took a perfect app and ruined it. Congratulations.The new interface is the least user friendly interface I've come across with and the newest 'upgrade' limited the basic subscription to upload only 3 inventory files per month. Before this new update, we were able to upload as many as we needed. Now if we need to upload 10 files per month, we need to pay 4 times more?

It is also impossible to contact their support team. None of the emails I got from their team can be replied to. Emails cannot be delivered. We have been trying to get some help with our subscription but no, not possible.

After submitting my third incident ticket begging for an email address that I can actually reach out to them thru, one member of the support team acknowledged that other people are also experiencing the same issue with replying to their emails but that's all. I, once again, didn't receive any help or any other method to be able to communicate my issue and get some assistance.

It's 2024 and you cannot reach a Shopify app with emails. Unbelievable.
We will be cancelling our subscription soon.

***EDIT***
Following my initial review, Jor from the customer support team emailed me through their personal email address and assisted me with the situation. I no longer have an issue with the app and I was provided with the appropriate amount of information regarding the new interface and how to go on with uploading my files for inventory update. I really appreciate Jor's assist here - thank you.
Hope they will fix the issue with their regular customer support emails as well.

A powerful app with lots of functionality. The UI has some room for improvement but once you understand how it works, it's super useful.

The support level is also very good. Always willing to help and work through issues patiently. Thanks guys.

Without a doubt the best App to manage products feed, at first I read the one star reviews and after trying the App I realized that all of these are from users who were unable to understand how this App works since it is designed for advanced users But if you spend the right amount of time on it, you will realize that it is perfect for inventory management and extremely professional, I give it 10 stars. If you are looking to professionally organize your products feed, look no further, this is the best App in terms of prices and very easy to see which was designed by professionals who know what they are doing, I recommend it with my eyes closed.