syncX: Stock Inventory Sync
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Brilliant app, with an amazing support team. Worked with agent Jor, who went above and beyond to help me with a long term feed issue. Really happy with the service.
Great app, not always very intuitive, but very flexible and great support from the team...! Would recommend to everybody, they will make it work, whatever your goal!
Thank you so much for your kind review! Happy to help! 😊
The help in integrating my feeds was speedy and brilliant - recommended very highly as a way of saving time and disappointed customers ordering out of stock products!
This has given me so many ways to save. Customer Service is responsive. All my needs are met. Even if you have special request they can help you setup.
Thanks Jor!!
This app has saved us so much time! We also had an issue connecting a new feed, and they were quick to fix the issue and get us going. Great customer service. Thanks!
Thanks so much for taking the time to leave us a review! Glad to hear you are enjoying the app! Just let us know if you need anything at all, always glad to help! 💪
I have been waiting over 2 weeks for a response to my query which is not allowing my business to function correctly and there is absolutely zero help from Stock Sync.
Spoke with Azza today, he was very helpful and resolved my issue regarding filters. I am also delighted that a chat function is now operational. Great result, thanks.
We are very sorry for the bad experience on Stock Sync. Our team is quite sad about the 1-star app review. We hope you can give us a chance to help you.
We deeply apologize as we have to admit it is a flaw on our end that we only support via emails only at the moment and not calls or live chat. We will definitely improve this in the future.
Regarding the billing, we do have an option for our users to downgrade to a free plan whenever the user wanted to put it on hold for using Stock Sync so that it won’t get billed monthly. All settings will remains as it is if users decided to upgrade it back again.
It saddens us that the feed leaves an impression that we are blocking you. However, the monthly plan takes into account the total variants from the whole store, not only the ones to be updated from the feed file.
This is because Stock Sync will need to find matching products from the store and the file in order to update the products.
We do have a filter where you can limit the products to be updated and it will decrease the product limit if you do not wish to upgrade the plan.
To clarify, we never deleted any review even how bad it is. We will make it right until our customer removes/update the review willingly. Please contact us at support@stock-sync.com so we can help you with that.
I think you will not find any app better then this I mean I had to do work for 2 days just to update stock and now it takes less than an hour to do so. best app, Kudus
Thank you so much for taking the time to leave this lovely review 🙌 🙌 🙌 We're so happy you're enjoying Stock Sync💞
We have used this app for 3 months now and are so impressed.
It just works and when we have issues the support team are always able to help quickly.
Highly recommend it
Great APP with responsive customer support. A lots of options to adjust/modify the feed to your needs. If you can't figure out how to do it - just ask a support team...
