syncX: Stock Sync & Importer
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The worst Sync app ever! We have been trying to reach them for last 2 weeks even complained them to Shopify. But still no one replied yet. We need to stop subs and get a refund for last two months. As the app stopped working and no one helped at all. I do NOT recommended anyone who need to regular Inventory Sync. Unprofessional, Unresponsive and You cannot make a business plan with these guys.
We're truly sorry 😞 to hear about your negative experience. Upon reviewing your ticket, we can confirm that we responded promptly on the same day. However, it appears that we haven't received any follow-up from you.
To ensure we're addressing your concerns effectively, could you please verify that your messages were sent to the correct email address?
Please note that our responses are typically sent within 24 hours, and if we do not receive a reply within 7 days, the ticket will be marked as resolved.
We take your feedback seriously and will investigate the issue immediately. Our team will reach out to you to resolve your concerns.
We're sorry things didn't go as expected. We're here to make things right for you. Thanks for bringing this to our attention. 🙏
Thanks,
Stock Sync Team
The support is above and beyond. Although I bombed them with different kinds of issues and requests, they answered diligently. And the App itself is functioning without any major issues. Would reccomend this app for syncing products via feed.
Thank you for the amazing feedback! 👏😊 Our support team is here for you 🙌. Delighted to hear the app's running smoothly. Feel free to reach out anytime! 👍
Great for creating products and also updating products. Been using this app for years and can ensure they always had a great quick customer support whenever i needed it. Easily recommend.
We appreciate the fantastic review from you! 💙 If there is anything we can do for you, please let us know! 🙏
I have been really happy with this app. It has been reasonably easy to use and has lots of videos and tutorials to help you.
There was just one supplier I could not work out how to sync to and I messaged stock sync directly and they were able to set it up for me for free.
The service has been great.
Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩
StockSync runs very smoothly for us and has helped make a operations much more efficient. What really stands out it the customer support, it's one of the best I've ever encountered.
Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩
After weeks of dealing with Support team due to problems with the product, the feeds are still not working correctly and the store has been on hold for far too long. I'm sure in some cases the app works but we have had nothing but issues trying to connect an XML feed.
Dear Footfixinc,
We are sorry to hear that you had a negative experience. We apologize for any inconvenience caused and understand your frustration.
Our team is actively working to resolve the issue. Kindly let us know which variants are not updating correctly so that we can investigate further.
Thank you for your patience and understanding.
Thanks,
Stock Sync Team
This Stock Sync app is a total game changer. Super useful and saves me SO much time. The support team (particularly Raj) always provides incredibly helpful support and answers within 24 hours when I have any problems.
Thank you for the awesome feedback! 🚀 We’re so glad Stock Sync is saving you time and making a real difference. We’ll be sure to pass your kind words on to Raj — he’ll really appreciate it 😊
This app is extremely helpful for syncing inventory.
Setup was very easy!
Everything is running stable. Customer support is fast, helpful and friendly.
We've had some customization done - no problem.
Cann't reccomend this app more!
Once you figure out how to use this app, it works great! Fortunately they have very responsive support to help figure it out. The email function is really cool. If you get inventory spreadsheets by email, you can simply forward the email with the attachment to a special email address.
Update 2025 — support is still really good which is not the norm these days.
Such a fantastic app! It took me a while to get it working, but the support has been incredible, particularly from Suriyah who always responds quickly and gives me the answers I need. It’s a huge relief knowing I don’t have to worry about checking stock and pricing as I have a largish catalogue (8,500 products) and Stock Sync checks my supplier inventory every 6 hours and adjusts pricing and availability.
Thank you so much for your kind review! Happy to help! 😊