syncX: Stock Sync & Importer

I started using Stock Sync in 2013 when we relaunched our store www.libelula-vesela.ro on Shopify platform. Since then we had no major issues and, if any, they were solved instantly. You can have almost any kind of information sources and Stock Sync will deal with it. The type of information you can update and the various rules created in order to deal with is more than enough for me to perform manual and/or automatic updates. As we are growing pretty fast we can only appreciate the gradual and fair pricing policy of Stock Sync. So, i strongly recommend Stock Sync for any shop who wants to keep in line with its suppliers stock information.

Most Useful App I have installed for my business - i stock thousands of rugs in many sizes, common in the industry not all are always available instead of letting customers down - i know have it auto sync inventory units from the suppliers via drop box every day. absolute game changer. struggled with one feed but Jor was top class in setting it up for me. 5 stars and recommend to everyone. some may think apps that do all the glam stuff are more important but for me having correct stock levels is a game changer. I fail to see how anyone can give this app less than 5 stars??? it promises to sync you stock..and does so via any medium you could wish for! job done.

They reached out and offered an extended trial and help to setup. I had already found a better solution. I hope they shift to provide the service they offered after my initial 1* review but I'm increasing for the follow-up effort.
1st review below............
After first update that stalled at 66% for over an hour until I aborted to find that 2 DAYS later it updated my store from the out of date file. Support confirmed that it took 2 days but shouldn't take that long again. The only setup support they offered was a link to the knowledgebase. My update was only 4 simple fields and I never got the update to work correctly. This product and lack of prompt helpful support make it unusable.

Using the App to bulk load product listings in the initial setup phase, and for the most part the app does a great job.

The app is a great time saver, and am hoping to set up automated updates from a number of suppliers moving forward.

My only criticism is that the logs for updates, errors and exceptions are lacking detail, meaning it takes time to work through the datasets to successfully load or update products when issues are encountered.

I have had occasion to engage support a couple of times, and have been very happy with response and solutions provided.

Anyone looking to add hundreds of products with thousands of variants should take a close look at this app, it is a great tool.

I am very satisfied with this plugin for shopify. I am using for keeping ebay listings in sync with shopify and application is doing a great job to accomplish this goal. Excellent customer support - Jor worked with me closely through many issues I was having originally and even deployed a patch to resolve the issues on the fly. All i can say they are incredible and listen to users needs and take it very seriously. I am glad that I chose this application over many other out there that didn't meet my needs. Price is very affordable as well! I give this application 5+ star and look forward helping to make small improvements that would make it best plugin out there to keep your inventory in sync.

The installation of Stock Sync on Shopify and the data synchronization via FTP server works fine. We had to call on the support of Stock Sync (served by Hanah, Customer Happiness Executive) for the setup of an FTPS server and were competently supported. We can recommend the application and are convinced that we made the right choice.

Die Installation von Stock Sync auf Shopify und die Datensynchronisation über einen FTP-Server klappt bestens. Wir mussten den Support von Stock Sync (Bedient durch Hanah, Customer Happiness Executive) für das SetUp eines FTPS-Servers beanspruchen und wurden kompetent unterstützt. Wir können die Applikation empfehlen und sind überzeugt, die richtige Wahl getroffen zu haben.

I was impressed with the follow up support and resolution. Invariably there will be issues with integration of new apps on Shopify. What is important is the team behind the product working to resolve these issues. In my case, when I purchased the Stock Synch app, I got a message I was over the limit. It turned out Stock Sync scans all sku variants listed in our Shopify store. (Which makes sense). However, I only wanted a select few vendors updated each day in order to remain under the base plan threshold of 4,000 variants. They have a good method for including and excluding vendors, products, sizes and other variants. In my case, this allowed me to stay under the 4,000 limit for the base plan. I would recommend this app to all Shopify store owners as a simple and cost effective way to update their inventory.

I needed help syncing my inventory with my vendor. Truth be told I had no idea what I was doing. I downloaded the app and tried it. The app loaded certain specifics however the app didn't load all of what was needed. I over paid for what I actually used again because I had no idea what I was doing. It was very hard for me to get it going. I thought I would have to go back through 3,000 products and add the images and descriptions. I didn't like that idea because and was irritated that it did half the job of what I needed it to do or so I thought.

Then the team reached out to me. They helped me fix the problem. Get all the products loaded and sync the inventory. Since then it has worked like a dream. The support here is awesome! Service is excellent.

I recommend this app highly but also utilize the team they are truly there to help.

I've been using Stock Sync for 3 years and up until 6 months ago was happy with them. I have no idea what's going on on their end but my products when added have no images and no one knows how to solve the issue, I've had multiple images of the same image upload onto my website and no one knows why even after playing around and adding new feeds the issues weren't solved. I've been told by Stocksync that there are no product images in the feed and this is why I'm not getting the images in, however this is incorrect. Now I find almost 4,000 products have been added into my store, so I've got double of the one product. I've managed to undo this however that's not the point, and is it going to happen again. I've even had my own tech guy look at these issues. Currently looking for another app to do the job, I can't keep doing this and no one can fix the issues. Used to highly recommend this app.

I used this app to import barcodes into existing products in my Shopify store. There are many other ways that Stock Sync can be used to synchronize inventory. You can create custom feeds to add product or change product. The feeds that you can create are very flexible (for instance choose an input file of excel, text, or several others) My most used feed is to update physical inventory from our point of sale system. My program emails a text file in the format of UPCCODE,QTYTOSYNC\n to Stock Sync and it updates my store and emails me a confirmation summarizing what was updated and any concerns that I should address. Another successful program that I used only a few times updated barcodes in my system. I have also tested the "new item" feed for adding new items to the webstore and look forward to optimizing this in the future with Stock Sync, including automating the upload of images in bulk by using a paid subscription to Dropbox.

The Stock Sync developers are very helpful. There is great value in using Stock Sync for the low price. I look forward to using Stock Sync as our long term solution for data synchronization.