syncX: Stock Inventory Sync

syncX: Stock Inventory Sync

รีวิว (932)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 89% ของการให้คะแนนคือ 5 ดาว
  • 4% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 5% ของการให้คะแนนคือ 1 ดาว
แก้ไขเมื่อ 23 เมษายน 2020

Recently had an encoding issue on the feed from my supplier. I thank you for your incredible service Raj and Jor, not for the first time, you have gone that extra mile and quickly and resolved my issue. 5 star service as always. I would absolutely recommend Stock Sync for updating inventory.

The Power Store
แอฟริกาใต้
เกือบ 2 ปี ในการใช้แอป
4 มีนาคม 2021

This is a slick app that does a ton of automation for our business. It is amazing how flexible the app is to process inventory files in different formats and from different sources. The support team is very helpful and has always resolved any issues or answered my questions in detail. Thank you!

The Charming Bench Company
สหรัฐอเมริกา
4 เดือน ในการใช้แอป
แก้ไขเมื่อ 28 เมษายน 2023

Stock sync allows batch updates to our online store that would otherwise take days if done manually - due to a large product inventory. It saves a lot of time and when it works well, it is a dream!

And, excellent customer support is provided if you encounter any difficulties.

Thanks Stock-Sync!

Grease Monkey
สหราชอาณาจักร
มากกว่า 6 ปี ในการใช้แอป
24 กุมภาพันธ์ 2017

I'm using this app for a few days and set up went great, testing also working great with my customer ERP and FTP, but suddenly the app stops working, since this morning, and nobody is returning my messages, no one is answering... what's happening ??? Is there a status page or a website where we can check the app status??

Tempka
ฝรั่งเศส
15 วัน ในการใช้แอป
แก้ไขเมื่อ 25 พฤศจิกายน 2020

Hi I have not received any response in 2 days. All of my products have somehow set to sold out 0 inventory. Can you please fix this ASAP??? I can't stress enough how convenient and advanced this app is. It has helped me not only update thousands of inventory but also upload products in the right format. Their packages are priced reasonably.

Universe Rugs
สหรัฐอเมริกา
11 เดือน ในการใช้แอป
17 กุมภาพันธ์ 2021

The App is working just fine, it may take some understanding for people who are not very tech savvy.
The Support we received was exceptional and we wish to thank Raj for assisting us through a few sessions to help us get where we needed to be.
We are now 98% there with real-time stock levels linked to our Supplier. Great work and thank you Raj!

Shopping4Africa
แอฟริกาใต้
2 เดือน ในการใช้แอป
แก้ไขเมื่อ 5 เมษายน 2023

We have used Stock Sync to connect an online store to over a dozen suppliers. The suppliers were using a range of different systems & Stock Sync worked with each of them. If we ever got stuck the Stock Sync support staff were responsive & helpful. Very pleased with this app.
Update 05/04/23 - app wasn't working so I messaged the developers and the problem was fixed within the hour - great service guys!

Burkes Cycles
นิวซีแลนด์
เกือบ 3 ปี ในการใช้แอป
14 มกราคม 2020

I'm convinced these reviews are fake. I spent nearly 2 weeks of going back and forth with support simply asking how to link products properly on what should have been a simple integration to my Shopify store. I was attempting to link my products to download for dropshipping and the app completely messed up my products switching hundreds of product names, prices, descriptions and inventory numbers. I didn't even upload anything to my website! I simply attempted to make a file of products to export from the extremely thin explanation. I had no idea that simply trying to import products to the app could result in such a mess. I made the mistake of not backing up for 2 months so now I have to go through hundreds of products manually and check and fix everything and physically recount all of my inventory. Maybe this is different for uploading products for drop shippers, but to download to share, beyond a waste of time!

SLATE + SALT
สหรัฐอเมริกา
10 วัน ในการใช้แอป
SyncX ตอบแล้ว 15 มกราคม 2020

Dear Lyndsay, we are sorry for the bad experience you had on Stock Sync. We really like to help you get Stock Sync to help automate the update of inventory on your stores. We can see that Stock Sync has updated 61 but it update wrongly because of a wrong configuration. Please let us know if you like to give us another chance and we will help you get it to work.

แก้ไขเมื่อ 14 เมษายน 2020

Installed app two days ago. Contacted support for assistance in setting up an automated file feed. Support was incredibly responsive and immediately jumped in to help. They saved me tons and tons of learning curve time. This is new so I will comment on effectiveness of the app after actual results - but for now - if the app works as well as the support is responsive - I would highly recommend.

I have had this app running now for over a month. Every type of feed I have attempted to setup or have come across, this app has handled with no issues at all. The support is extremely responsive, timely and very helpful. Every time I have contacted support with a question or something I did not understand, they helped me resolve it within one day or less. This app has saved me so much time and automated all of my inventory updates. I strongly, strongly recommend this app and this support team if you are having issues keeping inventory quantities, pricing or other data updated accurately from any suppliers you are using.

Romantic Blessings
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
17 ธันวาคม 2021

We have used this app for a while on three stores. It is great when it works, but it rarely works correctly. But there are not many options out there and they do have good support, but they cannot fix what does not work

Kitchen & Company
สหรัฐอเมริกา
12 เดือน ในการใช้แอป
SyncX ตอบแล้ว 19 ธันวาคม 2021

We are sorry for the experience that you are having. We understand managing 3 stores can be a hassle. We can see from the logs that the emails are received and processed successfully. Please do contact us at support@stock-sync.com so we can help you with the configuration. We really like to help you to resolve the issue.