syncX: Stock Inventory Sync

Installed app two days ago. Contacted support for assistance in setting up an automated file feed. Support was incredibly responsive and immediately jumped in to help. They saved me tons and tons of learning curve time. This is new so I will comment on effectiveness of the app after actual results - but for now - if the app works as well as the support is responsive - I would highly recommend.

I have had this app running now for over a month. Every type of feed I have attempted to setup or have come across, this app has handled with no issues at all. The support is extremely responsive, timely and very helpful. Every time I have contacted support with a question or something I did not understand, they helped me resolve it within one day or less. This app has saved me so much time and automated all of my inventory updates. I strongly, strongly recommend this app and this support team if you are having issues keeping inventory quantities, pricing or other data updated accurately from any suppliers you are using.

We have used this app for a while on three stores. It is great when it works, but it rarely works correctly. But there are not many options out there and they do have good support, but they cannot fix what does not work

The app doesn't work properly i have to reach out to support 2-3 times a week, lose about $500-1000 a week. Support gets back 24 hours later with a reply with a question then goes another 24 hours, basically takes 3 days to get an answer to a matter, it gets solved for a few days then issues start again. I would not recommend anyone this app if they need a good customer service and support.

terrible support, they dont refund they waste time and i suggest if you need actual help to avoid this APP.

Raj and his team of timewasters will respond back every 24 hours to lead you into an endless time waste.

horrible support for an app that charged me 50$ only to waste a week of my time and am now spending a week fighting to get a refund.

shopify support should be ashamed of leading their users into a time waste trap like this sorry excuse Raj and his team of clown run

Initially they are very helpful in setting up everything for you. Later when comes to problem, they will not reply your email. To be precise, we have paid $50 dollars for the stock sync credit, only will be deducted when add or remove products, surprisingly 10,000 credits were all used up in 2 days, we doubt that they were used for updating product variants. This is not solved almost a month and since then did not get any reply.

There is problem for the feed sometimes, sometimes we received email that sync is failed but it's not, sometimes the feed is missing without any reason and syncing cannot be done.

Totally fed up and have to get other app. This issue has delayed us from launching a new store.

The app just does not work. Does not do what it says, tried several times, no errors, just doesn't do anything. RIP OFF!

not easy to figure out if your file is working or not and there's pretty much always a server delay - meaning you submit your file but it's usually 2 hours later when its updated so if you're in a rush it won't happen - today I've waited more than 4 hours and am still waiting...

Sync from google doc does not work. It has been 3 weeks since I wrote an email with the screen shots. No one has bothered to get back. Poor service!

Wont even work, gets locked up before i can even import one file

Great app that keeps on getting better. I liked it at first and knew I was gonna use it forever for syncing inventory feeds between myself and my supplier, but recent upgrades have made me even more loyal. Loving the new 'Published' field so I can automatically unpublish a product when I need to (out of stock/stock on order)